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₹42,163
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All reviews med restaurant il basilico orchid garden atlantida restaurant sea view lovely hotel happy hour hotel complex courtesy bus buffet restaurant half board choice of restaurants gardens are beautiful table tennis indoor pool plenty of sunbeds time share
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Reviewed 12 August 2014

Not having stayed for more than a few days in a European Hotel for many years we weren't sure what to expect from the Porto Mare. Website pictures can sometimes be deceiving as can reviews but I'm delighted to say the hotel was even better than we'd been led to believe. The setting overlooking the sea is perfect and the facilities are second to none. Our room was bigger than many we'd encountered in North America and immaculately clean. With 5 pools and countless sunbeds there are plenty of nice relaxing spots to choose during the day and despite the size of the site it never gave the impression of being too busy. The staff were extremely friendly and efficient and the breakfast buffet was excellent. The walk into Funchal takes about 30mins and we would also recommend a trip around the promenade to Camara Dos Lobos. This was our first trip to Madeira and the Porto Mare but it certainly won't be the last.

Date of stay: August 2014
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
5  Thank Pete_HWare_UK
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
antoniopais, General Manager at Porto Mare Hotel, responded to this reviewResponded 2 September 2014

Dear Guest,

Thank you for the positive review and also for being our guest for the first time..but not the last hopefully!.

Pleased to know that you had such a positive holiday experience with us.

Sincerely hope to welcome you soon,


Warm regards

Muito obrigado,

. ..

ANTONIO PAIS

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2014

The Porto Mare is a very relaxing and pleasant hotel to stay at which is ideal for couples seeking a relatively quiet holiday. I recently stayed at this hotel with my husband and two daughters (aged 18 and 20 yrs) for 11 nights. On arrival at the hotel reception, our rooms were not ready even though it was 2pm (check-in time). The receptionist did however offer us all a free lunch with drinks at a nearby restaurant which was very much appreciated after a long journey. Our rooms were very comfortable, clean and spacious but their location was immediately above the bar where evening entertainment was held which meant that due to the noise of the entertainment you were unable to get to sleep before midnight which was not a major problem for ourselves but might not suit everyone. The food in the restaurant was very good with an excellent choice of food to suit all tastes although some evenings the sweets/puddings were in short supply if you dined after 8.30pm. Evening entertainment is generally not good and needs a total change of acts, often the solo singers could not sing English songs very well at all but did give my family a laugh when we heard 'tie a yellow cripple round the old oak tree'!! And as for the 'hokey cokey' I wasn't sure what limb you were putting in!!! The swimming pools were lovely and very clean and surrounded by beautiful gardens that the gardeners obviously take a lot of pride in maintaining. There is the usual morning rush of reserving sunbeds with your towels even though the hotel state they do not allow this. If you haven't reserved your sunbed by 9am it can be difficult to locate one especially if like us, you want 4 together near the pool. Overall, I would recommend the Porto Mare hotel for a quiet break without children.

Room tip: Don't have room 2237 if you want a quiet early night!
Date of stay: July 2014
  • Trip type: Travelled with family
    • Value
    • Rooms
    • Service
5  Thank Kate T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
antoniopais, General Manager at Porto Mare Hotel, responded to this reviewResponded 2 September 2014

Dear Guest,

Just a short note to thank you for your recent stay at Porto Mare hotel and happy to learn that overall you have enjoyed the holiday experience.

It will be a pleasure to welcome you on a future visit to Madeira,


Warm regards,

Muito obrigado

. ..

ANTONIO PAIS

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2014

This is the 2nd time we have stayed at this hotel, ten years ago as a couple and this time with our 5 year old. The hotel is lovely and clean and well maintained, and the staff are courteous and helpful. Rooms are clean and spacious with a safe and tea and coffee facilities which is not always found outside of the UK. We stayed bed and breakfast and the choice at breakfast time was very good. For lunch time snacks at the pool bar or evening meals it is pricey, so we preferred to eat out at the many good restaurants outside of the hotel. The hotel is made up of several complexes - a timeshare bit and self catering apartments as well as the main hotel and they are all set in beautiful, well-kept grounds.

The one disappointment with the hotel is that although it has an amazing outside pool, trying to get a sunbed here is nigh on impossible in high season, which unless you do as one other reviewer has said they did which is put your towels out at 8am, then you cannot get a sunbed. We refused to do this as it is that kind of action that actually causes the problem. The hotel says it polices the sunbed problem but we saw no evidence of this and on many occasions we took our daughter out to the pool after breakfast and we ended up in the indoor pool as there were no sunbeds available outside. The hotel has a policy that you have to hire green towels from the spa which is suppose to prevent people reserving sunbeds but the policy doesn't work as people just reserve the beds with the green towels and the odd book or beach bag on top! We were in the outside pool one lunchtime, having found a single solitary sunbed to put our stuff on in the gardens, and although there were only about 5 other people in the pool with us, there were at least 30-40 sunbeds empty save for the green towels and beach bags that people had left on them. They were still empty a couple of hours later when we left, presumably their 'owners' intended to return later on that day. We did not see this being addressed by anyone and there needs to be an enforced policy that unless you are in the hotel pool or pool bar then you should not vacate your beds and leave your towels behind to reserve them (green or otherwise). This would make it fairer for everybody. Sun-bed gripes are common the world over but it seems the hotel is trying to tackle this issue as they do tell you as part of the check in procedure that you are not allowed to reserve sunbeds but their green towel policy (which needs a 20 euro deposit) doesn't work. As a four star hotel, if they could fix this problem then it would be a first class place to stay.

Date of stay: August 2014
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
4  Thank Riskter
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
antoniopais, Front Office Manager at Porto Mare Hotel, responded to this reviewResponded 2 September 2014

Dear Guest,


Thank you for your support by staying with us once again and for the review about it.

We value your comments regarding the towels and sunbeds system.
The rule is that guests are not allowed to block the sunbeds for more than 1.30hrs. On a daily basis we use to remove some towels, but most probably we do need to reinforce this routine. It would be much easier if people just followed the rules, but…

We will always be pleased to welcome you preferable soon,


Warm regards,

Muito obrigado,

. ..

ANTONIO PAIS

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2014

Had a lovely holiday. The hotel was at least 4*. Two of the ladies on reception were a bit on the brusque side but the lady in the evening was very nice and so were the gentlemen. The rooms were very spacious considering we had an extra bed, we had a lovely big balcony with views over the pools.
Found the lunchtime food expensive - it went up in price during our week stay! Could do with a more simple menu, you don't always want fries and salad with you sandwich.
Unfortunately you do have to put your towels out before breakfast, we didn't for the first couple of days but as the hotel seemed to get busier every day we found that we couldn't get 3 beds together.
Lots of lovely restaurants within walking distance of the hotel, we were b&b and thought the eve meal in the hotel was rather expensive only had it on our first night and it was tasty enough.
Make sure you keep applying your sunscreen, it may be cloudy but you still burn!
Overall an enjoyable relaxing holiday

Room tip: Make sure you have a sea/garden view
Date of stay: July 2014
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
5  Thank Purplecarrots
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
antoniopais, General Manager at Porto Mare Hotel, responded to this reviewResponded 1 September 2014

Dear Guest,

Just a short note to thank you for your recent stay at Porto Mare hotel and happy to learn that overall you have enjoyed the holiday experience.

It will be a pleasure to welcome you on a future visit to Madeira,


Warm regards,

Muito obrigado

. ..

ANTONIO PAIS

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 August 2014

amazing hotel wonderful gardens one of the best holidays we have had very friendly staff my husband made good use of the well equipped gym,lovely view from our balcony . did 4 trips money well spent some breathtaking views of the island. going back next year

Room tip: higher floors for the sea view
Date of stay: July 2014
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
4  Thank Paula D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
antoniopais, General Manager at Porto Mare Hotel, responded to this reviewResponded 1 September 2014

Dear Guest,

Just a short message to thank you for the recent stay at Porto Mare hotel and for the positive feedback about it.

We are also happy to learn that you had such a “great holiday” experience.

See you, hopefully soon,

Warm regards,

Muito obrigado,


. ..

ANTONIO PAIS

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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