This is the 2nd time we have stayed at this hotel, ten years ago as a couple and this time with our 5 year old. The hotel is lovely and clean and well maintained, and the staff are courteous and helpful. Rooms are clean and spacious with a safe and tea and coffee facilities which is not always found outside of the UK. We stayed bed and breakfast and the choice at breakfast time was very good. For lunch time snacks at the pool bar or evening meals it is pricey, so we preferred to eat out at the many good restaurants outside of the hotel. The hotel is made up of several complexes - a timeshare bit and self catering apartments as well as the main hotel and they are all set in beautiful, well-kept grounds.
The one disappointment with the hotel is that although it has an amazing outside pool, trying to get a sunbed here is nigh on impossible in high season, which unless you do as one other reviewer has said they did which is put your towels out at 8am, then you cannot get a sunbed. We refused to do this as it is that kind of action that actually causes the problem. The hotel says it polices the sunbed problem but we saw no evidence of this and on many occasions we took our daughter out to the pool after breakfast and we ended up in the indoor pool as there were no sunbeds available outside. The hotel has a policy that you have to hire green towels from the spa which is suppose to prevent people reserving sunbeds but the policy doesn't work as people just reserve the beds with the green towels and the odd book or beach bag on top! We were in the outside pool one lunchtime, having found a single solitary sunbed to put our stuff on in the gardens, and although there were only about 5 other people in the pool with us, there were at least 30-40 sunbeds empty save for the green towels and beach bags that people had left on them. They were still empty a couple of hours later when we left, presumably their 'owners' intended to return later on that day. We did not see this being addressed by anyone and there needs to be an enforced policy that unless you are in the hotel pool or pool bar then you should not vacate your beds and leave your towels behind to reserve them (green or otherwise). This would make it fairer for everybody. Sun-bed gripes are common the world over but it seems the hotel is trying to tackle this issue as they do tell you as part of the check in procedure that you are not allowed to reserve sunbeds but their green towel policy (which needs a 20 euro deposit) doesn't work. As a four star hotel, if they could fix this problem then it would be a first class place to stay.