It is always a pleasure to go somewhere peaceful, beautiful and with commanding views..and this place certainly has all of these things. The resort is situated in the hills overlooking Funchal and its harbour. There are two large, but not obtrusive buildings housing reception/spa and restaurant. The accommodation is in semi-detatched bungalows set in landscaped gardens lush with local plants..

Inside, our bungalow was spacious and tastefully furnished. The bed was huge. Raising the window blinds gave us views of visiting cruise liners. The lighting was perhaps a little too 'mood setting' and the heating took a while to cope with the winter temperatures.

The restaurant featured a good selection of dishes, which were were tasty and well presented. You certainly wouldn't leave the table hungry. There was also a reasonable, though not very extensive, wine list. The service was very good indeed. The staff are in fact a prize asset of the hotel - they were without fail, pleasant courteous and efficient.

A Levada runs through the grounds and we had a very pleasant walk along it towards Camacha.

My wife arranged this visit as a birthday present - thank you my love. It was delightful. The staff were clearly aware and I was given birthday greetings by several of them and was then surprised and delighted to find a cake and a bottle of sparkling wine waiting in our room..

We discussed our choice of good hotels where we have stayed and this easily made it to the top 5. Well done everyone!

Don't miss the opportunity to enjoy the Madeira. And if you do it, you have this great hotel waiting for you: it's very charming and people are very nice and the service is great. The restaurant is also great. If you want something quiet and different...this is the right place to stay.

The only problem is that you're far away from downtown and so you have to use the hotel bus or pick up a taxi if you want to go to funchal. But give it a try

We stayed at the begining of December when the hotel was very quiet but we got the impression that it never felt overcrowded as there is so much space. The view of Funchal from our balcony was outstanding. The staff were extremely friendly and happy to help without being remotely over bearing. The breakfasts were amazing and well worth getting up for. We used the free shuttle to Funchal several times over a week but some days totally happy not to leave the hotel. On a rainy day we spent the day in the Spa which was lovely. If you want a relaxing break its perfect.

If you are looking to escape the winter and enjoy incredibly beautiful nature in a setting of good taste, fantastic but discreet infrastructure and excellent service - this is the place! It has 2 heated pools, one indoors, one outdoors - full spa facilities, excellent restaurant, a view to die for ....from everywhere! (including most of the deluxe chalets which have a generous terrace with lay-down chairs for sunbathing). The location is high on the mountain overlooking Funchal (the hotel offers regular shuttle service several times a day) and it is surrounded by a fragrant eucalyptus forest. It was perfect for exercising and detoxing after the Christmas season excesses.
I would not dream to go anywhere else in Madeira. Here the experience takes a totally different level. The service was excellent, and truly caring, if you are in doubt ask Diana Moura, but in general everyone in the hotel wants to make sure you have a great time, and they really work as a team. Can't recommend more full-heartedly. If you go, by all means try to do a boat tour - I did "la rota dos cetaceos" and it was excellent - the best way to look at the island - from the sea and enjoy the amazing marine life. And also don't miss the hotel's wine tasting - it's also very good.