Like many other reviewers we used this hotel as part of a walking holiday and can only echo their enthusiasm for the building, the staff and the quality and food served there. W'd happily return but if we did so we'd be a bit more wary of the local mosquitos. It was only after a sleepless night of bites that we realised that the un-named plug-in was mosquito killer.

We stayed here for 3 nights on a walking holiday - we were walking the levadas. The hotel itself is a beautiful building, spotlessly clean, well kept, very individual. The service could be described as quirky, but pleasantly so. The staff, especially Sonia, were attentive and friendly and very helpful. The evening meal, 18.90 euros for 3 courses, was from a limited menu but everything we ate was freshly prepared from local ingredients and extremely tasty. The wine list was very reasonably priced too compared with other hotels in this bracket. We intend to visit again.

We decided this weekend to go for a night and stay at Serra Golf with our 2 children. We arrived Friday afternoon and had a delicious tea with fresh scones and home made jam (the plum and kiwi jam was to die for). The hotel is a beautiful fusion of an old Deco house with a tastefully added new wing full of light and comfortable rooms with nice low key decoration. There were lots of elegant touches, embroidered sheets and bathrobes, nice wicker furniture and while we were there daily fresh country flowers placed in the living room and breakfast-dining room. Its the perfect base to play golf (of course) but also to explore the levada walks and the central and northern part of the island of Madeira. We extended our stay to 2 nights as we liked the hotel so much. Breakfast was super fresh, the bread we saw being delivered and arrived warm and delicious. Fresh cakes, eggs, bacon, coffee and lots more. We managed to play golf in the morning at our favourite Santo da Serra golf course, then went to Portela for an espetada lunch and explored the village of Santo da Serra that has a great market on Sunday morning. We highly recommend this hotel, you can see the owners take constant care to keep the property welcoming and very comfortable.

We were on a hiking holiday and sadly the weather was awful: rain and dense fog. This happens a lot here, which I was not aware of. The hotel is luxurious with well equipped rooms and heating to dry off your walking gear. The food is outstanding with a long standing residence cook from the (boring) village of Santo da Serra. The owners Jose and Rita (a professional couple from Funchal) make you feel very special. The breakfasts are amazing. A good place to stay when the weather is awful.