While the location is fantastic, this Pousada is in need of an update. The rooms are big, the separate bathroom was very clean, but the rooms have a tired feel about them. We were greeted by a musty odour which soon revealed itself to be a dirty rug on one side of the bed. Once the rug had been removed and the room aired the room was great. However, this lack of attention to detail is repeated throughout. There was free wireless, but the system that generates passwords was not working at anytime during our stay, so we could only use the internet using a cable in our room. We ate at the restaurant (you have to unless you want to drive/taxi down the hill) and while it was expensive by Portuguese standards, was still good overall and a pleasant experience.

We stayed one night in this Pousada out of season. It is built on top of a hill with amazing views across the river estuary and the town, especially at night with the lights twinkling. The hotel has been built by converting a monastry and is steeped in history. We booked a superior room which was gorgeous and less than 100 euros a night for the 2 of us B&B. We also ate dinner in the restaurant which was the orignal refectory. We chose from the 3 course menu which specialises in local dishes and were extremely pleased. The service was professional and friendly. Highly recommended.

We stayed in kingsize suit. It's really spacious and nicely decorated.
Hotel staff was very friendly and helpful.
Pousada is conveniently located on a quite hill with a view and is good to explore Lisbon area, not staying in dirty capital.
Take a boat trip from Setubal port (10 min drive from hotel) to Troya on your car. It has excellent white sandy beaches.
Free wifi in lobby area. Free carpark.
No spa and fitness area.

We have spent years staying at Pousadas in Portugal. Unfortunately, it seems that many are now in great need of renovation, and we were very dissapointed this time around. We arrived late night to Castelo Palmela. The elevators were broken, there was a very loud wedding going on and many flying bugs in the lobby. The bathrooms in the lobby were old and smelled. We were taken to see our rooms. We were greatly dissapointed in the rooms. They were musty and also in great need of renovation. The front desk was very accomodating and booked us at another nearby Pousada called Pousada D. Afonso II, in Alcacer Do Sal. This Pousada is also in need of renovation but it's condition was much better than Palmela, and had an incredible breakfast and great staff. I have to say that the best one we stayed at this time around was the Pousada in Viseu, great town, great staff and wonderful food as well. It seems that the Pestana Group is not taking care of the Pousadas like the Portuguese Government did, and they are waiting till the properties are very run down until they renovate.