The staff were friendly and helpful, but I wouldn't stay here again.

I didn't think much of the bathroom...

The door was a large sliding pane of glass that was hard to slide and didn't close completely, leaving a good half-inch gap.

The loo was much higher than any other loo I've come across, and uncomfortable as a result.

The basin was next to useless - the bit where the water comes out gets in the way and you can't move it at all. It did have a plug, though. The all-in-one tap thing - temperature and speed - was really hit and miss to use.

The shower was powerful, and there was hot water in the morning, but not much of it at night. The water didn't drain away very well. And remember to pull the blind down or leave the wardrobe door open if you don't want to distract your companion. Quite bizarre.

You can only stand the toiletries upside down, so the contents gush out when you open them.

The room got a bit cold in the evening and the heating controls didn't really do anything.

WIFI was only available in the public areas and you had to pay a handsome price for it.

Relocated here from inspirita santa Marta which was overbooked
Nice hotel good room excellent breakfast. Good helpful staff nice bar however it is in the sticks middle of knowwhere with no nearby bars or restaurants. Taxis are very cheap in Lisbon 6euros for 4 to city centre so our trip wasn't spoilt

7-night stay in October 2011. Didn't start well when I arrived at 10:30am after a 30 hour flight from Australia, and was firmly told "Check-in is not until after 2:00pm. No rooms are available." At least it wasn't just me - subsequent guests were told the same!
Rooms - good size, quiet, black-out blinds. Would have looked great when just fitted out, but time had caused hinges, and doors, to sag. Nevertheless, clean and very acceptable room.
Bath/shower was interesting, with 2-sides being sheets of safety glass. Unfortunately one had a large crack and so, apart from being unsightly, I wasn't game to fill the bath in case there was a major breach! No wi-fi in the rooms - for that you will need to sit in the foyer.
As I ws part of a conference held at the hotel, the rate was very good (100 Euro/night),especally when compared with Australian hotel prices. Breakfast was slightly better than the norm, and if you ask the staff you can always get an expresso rather than the bulk filtered coffee.
Ate one night in the restaurant. I thought good value, however having young staff on who don't know anything about wine (apart from the colour) and aren't interested in helping a "foreigner" is not acceptable for the quality the hotel is trying to portray. (Though there was one young wait-person in the restaurant who was very good, but unfortunately she wasn't responsible for my table)

Lisbon is one of my favourite cities, and such great value when compared with other European capitals. An equivalent hotel to this in Paris would set you back three times as much, and probably twice as much in Madrid.

The hotel is well situated (Lisbon is a small city and taxis are cheap - you'll pay around €10 to get here from the airport), and has parking available on the street or in a car park at the rear of the hotel. The reception area is a vast expanse of marble with an open plan bar and seating area and the restaurant is opposite the reception desk. The rooms have modern styling with very large bath / shower area and more than adequate bathroom space. The floors are "wooden" laminate, so the rooms don't have that cosy feel, but they are always spotlessly clean. The beds are large and comfortable with great pillows and linen. The usual TV & services are present, but don't expect any English TV channels apart from the omnipresent and eternally depressing BBC World and CNN.

The restaurant offers high quality international food which is well presented and the service is always superb. The restaurant lacks atmosphere, however, so I would recommend eating out if you have the time and the inclination to explore. The food in Lisbon is outrageously good, especially anything which comes from the sea. Bacalao (salt cod) is a must-have on any trip to Lisbon, as are the pasteis de belem (a.k.a. custard tarts).

Breakfast costs extra, and it's quite a lot extra. The upside is that you can eat until you burst, but you do pay for the privilege. Personally I prefer to go out to have a pastry and a strong coffee like the locals.

There are better hotels in Lisbon (Marriott, Sofitel and Ritz/Four Seasons), but frankly, they cost twice as much and are not twice as good. This was always my first choice hotel and I stayed here many times.

Oops, nearly forgot the spa! For those who like a spa, there's a very nicely appointed one on the first floor, worthy of a five star hotel, and within the complex there is a really well-equipped gym with cardio-vascular machines, multi-gym, free-weights and exercise rooms.

And finally, the staff here are all excellent - in general the Portuguese are faultlessly polite - and they take pride in the service offered.