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Residencial Joao XXI – reviews, photos

3.0 of 5
Rua Gomes Freire 179 - 1, Lisbon 1150-177, Portugal
Hotel amenities
Residencial Joao XXI
3.5 of 5 stars 89 Reviews
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89 reviews from our community

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Traveller rating
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Date Rating
Warsaw
Senior Contributor
21 reviews 21 reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
“You get what you pay for”
4 of 5 stars Reviewed 1 February 2012

I booked this hotel via booking.com just for one transfer night on our way to Rio. Arrived in the evening and left early in the morning, so I can’t tell much, but perhaps enough for the people considering it for short stay. What I liked most about this hotel was the price and location.

We took the aero-bus from the airport and got off at Marques de Pombal Square, but it’s complicated to find the way from that stop. It’s better to get off at Picoas as it’s closer and easier to get to the hotel from there.

We were charged the amount given while booking and the receptionist signed my printout to confirm the payment. He wasn’t very helpful with information about the bus tickets, but his colleague we met next morning helped us a lot and gave useful advice.

The room was on 3rd floor, basic but with comfortable bed, additional blankets and hot water in the bathroom. There was almost no view from the window (roofs and walls of surrounding buildings), but it was not a problem at all. There is a coffee and drinks machine at the reception. However, I can’t give opinion about breakfast as we left before 8 am to catch our plane.

It’s not a 5 star hotel, but for the reasonable price you get good service. If I’m on transfer in Lisbon again, I will definitely consider staying there again. As for longer periods, it may be OK too.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Atlanta, Georgia
Senior Reviewer
8 reviews 8 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“AWFUL”
1 of 5 stars Reviewed 30 January 2012

I AGREE with othelllo, these rooms stink and the staff added 25 euros to my bill, i am glad i had a booking service to fix it, there were no receipts or proof of what i paid and what i paid it for, i cannopt believe this 5 star review posted, maybe hotel ? yes, nice breakfast, yes close to busline, and yes 30 minute medium walk to rossio or restaryados square, many opther cheap hotels along the way not listed online,, joao;s hot water was missing for hours, then the cold disappeared, to be falsly charged on my bill and cold room, which stink of "old dog", no these are not good values, while i stayed a woman had a flood, they came, looked and walked away, they did nothing, i say no to this hotel,

Room Tip: if you wish a nice room check out americana hotel right on liberdade, the aerobus goes rig...
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  • Stayed January 2012, travelled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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cleveland
Senior Contributor
39 reviews 39 reviews
Reviews in 26 cities Reviews in 26 cities
28 helpful votes 28 helpful votes
“RIP OFFS”
1 of 5 stars Reviewed 25 January 2012

what scoundrels, petty theioves, stole my towels, denied it was there, added fees, one thrid more price, excessive , any place online 20 euros 2 people, i was there, my friend came, demanded 10 euros more, petty , i will not spend one more euro, i will not travel , i will not buy torus trips or wine,
i cannopt believe this hotel gets these ratings unless they make them up themselves, in some manner,,,,
be very cautious, make sure your deal, make sure on receipts,

Room Tip: internet not in rooms, many hpotels around this area, this one is on bus lines, but others...
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  • Stayed January 2012, travelled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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See 2 more reviews by othellosuks for Lisbon
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moscow, Russia
Senior Contributor
22 reviews 22 reviews
Reviews in 18 cities Reviews in 18 cities
10 helpful votes 10 helpful votes
“Good hotel in Lisbon”
4 of 5 stars Reviewed 12 January 2012

Pros: good breakfast, clean rooms, good portugal restraunt in front of hotel.

Cons: located far from centre (about 30 minutes), staff's english is pure (but some of them speak german and russian).

We live in the room for 4 people. It was big enough for 2 people but rooms for 2 are small.

It is easy to find parking place near the hotel.

Room Tip: Choose room on 3 or 4 floor.
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  • Stayed October 2011, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask boris_sto about Residencial Joao XXI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brno
Top Contributor
65 reviews 65 reviews
Reviews in 34 cities Reviews in 34 cities
110 helpful votes 110 helpful votes
“Coldness in the room”
3 of 5 stars Reviewed 24 March 2011
5
people found this review helpful

Good hotel with spacious room and very big bathroom. Wifi connection hasnt work long time. Reception ok.
The windows definitely need a new weather-stripping because during my whole
staying the cold air from outside has been blowing into the room & bathroom - the airconditioning didnt have enough capacity to make comfortable temperature. In room was maybe 18 degrees, in bathroom 14-15.
This is the only problem of this hotel.

  • Stayed January 2011, travelled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Residencial Joao XXI

Rua Gomes Freire 179 - 1, Lisbon 1150-177, Portugal
Price range (per night):* INR1,792 - 3,249

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