February 3-5th 2012.
This is a great base for visiting all the sights in lisbon. This was a surprise weekend away for my girlfriend and was she surprised at what she called "enormous room".
Although reading reviews for the hotel before arriving, which were informative and ensured I was prepared for what to expect, we were pleased with the choice of hotel.
The staff were very helpful and acted very professional at all times, but yes the male staff coulsd of cracked a smile sometimes.Room was clean and well presented, but perhaps a little frade at the edges. Breakfast was plentiful and of a good standard, when we found it after getting lost in the maze of corridors. Location is fantastic to see all the sites and shopping... and dumping the bags back for the second round of shopping.
Overall we would recommend this hotel to anyone.

As nearly everyone commented on the bad bits of LISBON i thought i better as well. Lisbon is two different cities depending if it is night or day.
By day it is a busy active place with great shopping lots to visit and see. Food is great at most of the cafe's and restaurant's around town. Apart from the odd homeless person coming up to you begging for money, you are left alone to sit and soak up the atmosphere with a leisurely.
Found people in general very polite and welcoming. If traveling by tram, bus or metro, my suggestion is to wear coat with pockets inside and split money around your person or around a group. As mentioned in most reviews, pick pocketing in crowded/ confined spaces is common, especially on tourist looking people (I look typically English)

A must!!! try on a Tuesday or Saturday at 4.30 at Rossio square to go on the Gourmet tour (leaflet at tourist centre) cost £20 for 4 hour tour around Lisbon tasting local port's, cheese, marmalade, cherry brandy, custard tarts, beers and more. Paulo the guide is fountain of knowledge and brings you into his world where the unusual can be found behind an unusual door. Our tour lasted 5 hours and was non stop.

By night it is totally different. First suggestion do not walk around alone, try to pair up or go out in groups.
The homeless and other shade people stand in dark doorways and step out when you pass them and can make you very nervous. Streets are generally quite with not a sole around until 9pm-2am when apparently locals go out to socialise (passed by bed time). That said, I would recommend lisbon to anyone.