Nothing to fault here, except that i dont know how this can be rated 4$ where i come from this would top 3. Make sure you get a room as far away from the bridge as possible as the noice of passing cars on the steel bridge is like a bee swarm. Friendly staff, clen rooms but utterly basic in my opinion, thus id only consider this a 3 star. But overall not too bad. The only thing i want to complain about are the extremely basic and hard beds, with basic sheets. Towards the packpacker end, true! The dinner buffet was better than i had expected, just above average but good enough. The same went for the breakfast. There were a lot of tour groups so i assume you can expect that type of crowd in high season. Which may mean longer wait in the restaurant. But overall i liked the experience when comparing against what I paid. Just really the bed that could be upgraded 3 notches. A bit more than half recommended.

I stayed at this hotel while away on business. It was one of those places that has a nice facade but when you begin to scratch away at the surface, all the flaws are apparent. When we returned to our room one day, the porcelain sink had fallen out of the vanity and smashed into many pieces on the bathroom floor. When we called reception, they sent someone up to move us and he seemed unfazed by this, saying that it's just held together with glue. (It made me think that a sink smashing to the floor is not an uncommon occurrence!) The reception staff was not the friendliest or most helpful group of people. I hate to generalize but that seemed to be symptomatic of many service people in Lisbon. The customer is never right in their eyes.

No wifi in the rooms!!! Just a 2 foot ethernet cord. Yikes - is it 2002 at the Vila Gale Opera? And it wasn't cheap. There was wifi on the reception floor but you had to pay for it in addition to what you paid for in the room. Ridiculous!

The restaurant in the hotel was terrific. The hotel location is perfect for the convention center but otherwise not a good place to stay.

Badly located for anyone wanting to visit Lisbon. Rooms are very weak, small and low beds, shower with little water and towels are very old. Breakfast is the best part, eventhough its a very noisy experience. Recepctionists should at leastbsile know and then.

If you are going to a conference or meeting at the Centro do Congresos, this is a good place to stay. The Centro do Congresos is only a few minutes walk away. Otherwise, I would not recommend it for other purposes.

As noted in other reviews it is located under the 25 de Abril suspension bridge which carries heavy traffic in cars, trucks and trains 24 hours. That noise did not reach the rooms we had on the fourth floor.

The location is not ideal in the least. There is one small neighborhood cafe up the street, a snack bar on the main street and one restaurant a few blocks away on the main street. The hotel does have a restaurant, but the service was extremely slow for dinner as the restaurant is understaffed. Food arrived cold or barely warm each time we ate there, but it was very good. There is no grocery store or mini-mart within walking distance. There are excellent restaurants in the docks area literally a few hundred feet from the hotel, but reaching them requires a 1/2 mile walk or taking a taxi as they are on the other side of a busy highway and railroad with no walking access. As noted in other reviews, trams and buses to other areas are only a few blocks away.

Breakfast is a high point for the hotel. Very diverse and very good.

There is no WiFi in the hotel rooms, and it costs to use it in the reception area. The internet access in the room is Ethernet, and it also costs.

The reception staff is very courteous, helpful and all spoke English. The hotel is however understaffed in this area. Both check-in and check-out took far more time than should occur. Often the reception personnel were busy and long waits required for assistance. At such times the phone also does not get answered very promptly.

Beds were comfortable, but we prefer firm beds and other guests may not. Baths were well appointed. The hotel has a health club with pool, jacuzzi, workout room, but at 11 euros a visit.

Portugal in general needs to learn that visitors from the US and UK do not eat at 7:30 at night (actually it will be much later in this hotel's restaurant due to the slow service). There are alternatives a short bus or tram ride, however most restaurants do not open until 7, 7:30 or 8 PM. There are cafeterias which offer sandwiches, quiches and pastries, and a few with more diverse offerings, and open most of the day including for early dinner.