Judging from the other reviews you really have to stay in the upstairs suites to enjoy it here. I stayed in the cheapest room (99 EUR per night), it was nicely desgined with a loft style level upstairs, but there was not much view at all and it was also winter time, without a single guest staying there. I thought they might at least have shifted me to a nicer room.

I found the service of one staff member particularly rude. There were works taking place in the common area so I was told I had to eat in my room, which was not a nice prospect. No internet either in the rooms and since I couldn't use the common area I had to sit outside in the cold to check my mails!

The location is really good, you can walk round the corner to the castle and a great viewpoint to the city, but other than that I found this hotel pretty underwhelming for the price.

This is a stylish and convenient hotel in the castle district, just a short walk from the centre of town. Service is friendly and the ambience is informal. Rooms are large and comfortable. Interesting paintings on the walls. One small quibble: wifi only reaches the public areas. However, i recommend this hotel to anyone on a long weekend in Lisbon.

A marvelous view and a modern decor. Very well located, just between Castelo and Alfama, its the best place to stay for those who want to know the old Lisbon. Lots of monuments, restaurants, wine bars near.
Service is 5*

The staff was so wonderful and the room we had was Alfama and it was great, comfy bed and wow a view to go along. Cool place to stay and so close to all the sights. Roman ruins nearby and fantastic restaurants. Very fun modern and a great energy to the place. Stay here and you will agree.