Good Place with Helpful Staff

This hotel is located in a clean, quiet street just off Avenida de Liberdade and is within walking distance of many of the main tourist districts, such as Praça de Comercio, Alfama and the Castelo de São Jorge.

We found the staff friendly and helpful. I was disappointed that the room I had booked did not overlook the street or have a balcony but when I mentioned this, we were immediately offered a smaller but much more pleasant room on the fifth floor with a balcony.

We had some WiFi connection problems and a member of staff spent about 40 minutes trying to resolve them unsuccessfully. The hotel then reimbursed the 12 Euros paid for access.

Not everything was so good though. The hotel is showing its age and could do with some changes, such as installing a bigger lift, getting rids of the ugly carpeting and unsightly dripping air conditioners. There was also no litter bin in my room.
The breakfast could have offered a wider selection of food and fresh orange juice would have been preferable to the processed stuff.

Despite these points, I would certainly recommend this place.

We wanted a hotel that had rooms with a balcony, so chose this small, three star hotel. It is well situated just off the Avenida Liberdade and close to both Pombal and Avenida metro stops. We had a room on the fourth floor with a balcony. To be honest, the rooms are ‘tired’ and really in need of refurbishment, and the bathroom is very small. That being said, the room was comfortable and clean with plenty of toiletries and a not bad hairdryer in the bathroom.
Breakfast is taken on the ground floor and when the hotel is full, you might need to wait for a table to become free. The breakfast buffet is nothing special but more than adequate. A special mention must go to the staff who we found to helpful and absolutely charming, particularly Felipe on the front desk.
The hotel seems popular with both business people and tourists and seemed to be fairly full for the time that we were there. For the convenience of location, the balconies and pleasant staff, we would recommend it and would be happy to stay there again, but in all honesty it really could do with a complete makeover.
By the way, our weekend coincided with the St. Anthony’s holiday (Santo Antonio) – 15 June - with a parade on the Avenida and lots of other celebrations. This unfortunately led to streets being closed, certain trams and metro stations being closed and restaurants not opening after the ‘big night’. However, this was balanced by a fantastic atmosphere and a wonderful parade along the Avenida.
Recommendations – 1. Make use of the 24 hour/36 hour metro pass which at €3.70 for 24hrs is a bargain as it can be used on the bus, metro, tram and elevadores (a single trip fare is c. single journey flat fare is around €1.00). You can buy for more than one day at a time and/or top-up as required. 2. Try and have at least one meal in a local, family run restaurant away from the tourist area – they are excellent value for money and the food is good. We can recommend Cascais Remo in Praca Alegria (near the fire station). 3. Opposite the Hotel Jorge V is the a small, little known museum called the Medeiros e Almeida Museum, entrance on Rua Rosa Araújo, 41. It is only open from 1pm to 5.30pm (closed Sundays), but it really is worth a visit. The former residence of Antonio Medeiros e Almeida houses a priceless collection of 17th to 20th-century fine arts. Displayed in 25 rooms, it ranges from porcelain and furniture, to silverware, paintings. It would be a shame to miss this gem of a place and it’s just opposite the Jorge and easy access from the Avenida.

Excellent location, large room, perfect breakfast, nice shower: the water was really hot. I just have one recommendation to do: ask for a room far away from the elevator! The walls are really thin and you can hear everything.

We were very happy with our choice for this hotel. Conveniently located close to major transportation means, clean + large room, good breakfast, reasonably priced. Recommended.