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Holiday Inn Lisbon – reviews, photos

4.0 of 5
Avenida Antonio Jose de Almeida 28A, Lisbon 1000-044, Portugal
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Holiday Inn Lisbon
Ranked #87 of 212 hotels in Lisbon
4.0 of 5 stars 349 Reviews
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349 reviews from our community

What travellers say about this hotel
  • Very good(9)
  • Friendly and helpful(6)
  • City center(5)
  • Metro station(5)
  • Rooftop pool(4)
  • Reception staff(3)
Traveller rating
    81
    160
    80
    21
    7
Only show reviews for Family (61) | Couples (69) | Business (33)
Date Rating
Croxley Green
Senior Contributor
29 reviews 29 reviews
Reviews in 21 cities Reviews in 21 cities
21 helpful votes 21 helpful votes
“A little tired but a nice and comfortable hotel”
4 of 5 stars Reviewed 26 January 2012
5
people found this review helpful

I always try and stay at Holiday Inns for business and hence staying at this one.

Room was pretty spacious, power points handily placed and wired internet was free for me as a platinum member.

Bath/shower was a little awkward to get into, there was a crack in coffe table and some wonky furniture.

BUT, there is a rooftop pool oipen in summer months with good view, cardio room with about 5 cardio stations, staff were friendly and cabs are right outside and location is pretty quiet. I slept well and liked the place.

I didn't spend more than 7 euros to get anywhere, from airport to city centre so this is very cheap and easy to get to and I would definitely stay again.

Room Tip: Some rooms are smoking, make sure you specify non smoking if that is what you want.
See more room tips
  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask MrTall_99 about Holiday Inn Lisbon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pedro Encarnação, General Manager at Holiday Inn Lisbon, responded to this review
2 April 2012
Dear Mr. Tall_99

We appreciate for choosing us once again during your stay in Lisbon.

Thank you for the comments and feed back that you have made.

Waiting to receive in the future


Kind regards
Pedro Encarnação
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
firenze
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
23 helpful votes 23 helpful votes
“Comfortable, great swimming pool”
4 of 5 stars Reviewed 7 January 2012
3
people found this review helpful

Comfortable hotel, typical Holiday Inn quality, located on a nice square.
Reception was a bit "cold" and there was a crack in one window of our room, but the rest was fine.
Great rooftop swimming pool with an extraordinary view.

  • Stayed May 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask aliasan about Holiday Inn Lisbon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pedro Encarnação, General Manager at Holiday Inn Lisbon, responded to this review
2 April 2012
Dear Mr. Aliasan,

Thank you for staying in the Holiday Inn Lisbon Hotel.

Thank you for your comments

Waiting to receive in the future

Kind regards
Pedro Encarnação
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brighton, UK
Top Contributor
70 reviews 70 reviews
Reviews in 34 cities Reviews in 34 cities
53 helpful votes 53 helpful votes
“Good Value, non-central location not really a problem”
4 of 5 stars Reviewed 6 January 2012
6
people found this review helpful

As a Priority Club member I decided to stay here rather in the city centre, the price I got was certainly very attractive too.

You can get a taxi from the airport, don't forget to ask for the metered rate, then it is around €10. From the hotel it is a 10 minute walk to the nearest metro which takes you to the city centre, the metro is very easy to use and the daily ticket can be good value.

The hotel has a big reception area and check in was quite quick, as a PC Platinum I was upgraded to an Executive room on the 9th floor.
The room was spacious and comfortable (although I'm not a fan of the HI pillows) and had a proper double bed (unlike many European beds which are two twins mattresses). Unfortunately I was right by the elevator shaft which created a lot of noise, even late in the evening, and again in the morning. This is room 901, I suggest you avoid it if you are a light sleeper!

Due to the noise I planned to ask to change room the next day, after I returned from the city. However when I returned my key card didn't work and once I returned to reception I was informed there was some problem with the water on the 9th floor and I was upgraded to a suite on the 2nd floor. As I was already packed to move anyway this was no problem!
The suite was very spacious, although could have done with a larger TV considering the distance you could watch it from!
There was some traffic noise on the 2nd floor, but it was the weekend so not much of a problem. Later in the day we noticed a large coach party arriving, so the 'water problem' may have been an excuse to vacate some Exec rooms for people staying longer than one more night...

We ate breakfast the second day, €14 isn't a huge amount for a hotel breakfast but it wasn't very nice and I would suggest eating elsewhere. On the first day we got breakfast from a cafe in the centre and it was nicer and much much cheaper!

Room Tip: Avoid 901, but ask for high floor to avoid traffic noise
See more room tips
  • Stayed December 2011, travelled solo
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask BritBronco about Holiday Inn Lisbon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pedro Encarnação, General Manager at Holiday Inn Lisbon, responded to this review
2 April 2012
Dear Mr. BritBronco,

Thank you for stay with us during you stay in Lisbon,

Thank you for the diferent comments posted. We can inform that in fact we had a water problem and we had some noise in that floor and also he had to clean part of that floor.

Once again thank you for your feedback

Kind regards
Pedro Encarnação
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Truro, England, United Kingdom
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Swimming Pool with a View”
4 of 5 stars Reviewed 20 December 2011
3
people found this review helpful

Lovely rooftop pool in the middle of the bustling city.
Good food and excellent service. Very convenient for airport and city centre.

  • Stayed May 2011, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask KathrynS477 about Holiday Inn Lisbon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pedro Encarnação, General Manager at Holiday Inn Lisbon, responded to this review
2 April 2012
Dear Mrs. KathrynS477,

Thank you for choosing Holiday Inn Lisbon for your stay in Lisbon.

We are glad that you have enjoyed your stay with us and thank you for your feedback

Kind regards
Pedro Encarnação
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Swansea, United Kingdom
Senior Contributor
22 reviews 22 reviews
Reviews in 14 cities Reviews in 14 cities
32 helpful votes 32 helpful votes
“Great Hotel, Not so Central”
4 of 5 stars Reviewed 21 November 2011
6
people found this review helpful

This hotel is a short ride from the airport in a taxi, negotiate the fare first as we were ripped off by the first taxi driver, who charged 20 Euros, claiming it was on the meter, the return jorney cost 7 Euros, and we had a written receipt. It's possible to get to the hotel via public transport, an airport shuttle bus to the centre of Lisbon then a Metro ride to Almeida station, but the terrain is quite hilly in Lison generally and the walk from the station to the hotel (around 5 to 10 mins uphill from station) with suitcases could be a bit much for some people, the pavements are cobbled and not suitcase wheel friendly.
As we had an early flight we arrived in Lisbon mid morning and arrived at the hotel before their advertised earliest check in time, we planned to leave the bags in the hotel and go and get some dinner and a drink and return to check in later, but was happy to discover we were able to have our room when we arrived. Check in was quick and we were given a map and told where the local Metro station was and where the "main" part of town was, then we were presented with two room key cards.
The room was great, plenty of room, with two good sized beds and plenty of pillows, there was a sofa, and a table and two chairs. Numerous elecric sockets were located in the room, to recharge phone and camera batteries etc. Useful extras included a TV with wide selection of channels, many in English, with subtitles, a safe, electric alarm clock and a fridge, which housed the mini bar, as with most hotels this was overly expensive, and we didn't use it for that purpose, instead using it to store our breakfast, we bought bread, cold meat, cheese, cakes, yoghurt and orange juice from a local supermarket and kept it all in the fridge. We didn't have breakfast included in our price and it seemed expensive to have it at the hotel. There are numerous cafes etc within a few minutes walk of the hotel, so no reason to go hungry. Tea and coffee facilities were included in the room, but we were only given two sachets of coffee and two tea bags per day, one day we were honoured and given two small milk cartons, but our excitment was short lived when they weren't replaced for the rest of the stay.
The bathroom was spacious, with a bath with overhead shower, complete with panic alarm incase of a fall in the bath, the water pressure was ok and the water temperature was fine. The toilet and bidet were both clean as was the wash basin. A hair dryer is also located in the bathroom, next to a large mirror.
Two lifts serviced the hotel, located by reception but we never had to wait long for a lift. Theres an outside swimming pool at the top of the hotel, but we didn't bother going up as the weather was warmish but not sufficiently warm to go in the pool.
Transportation around the city was easy to reach from the hotel, with two Metro stations within easy walking distance (mainly downhill to the station, uphill on way back), and many local busses go past the hotel also, buy a one day travel card and you'll have access to all Metro trains, busses, trams and the elevator trams going upto some stunning views around the city via some extremely steep streets. There is also a small taxi rank opposite the hotel, handy for getting back to the airport.
No views on the food as we ate out every day, but the restaurant menu was posted in the lifts, and didn't appear to be too expensive, but with many great restaurants in Lisbon, you'll be spoilt for choice, whatever your budget.
If the price was right I would return here in the future, but ideally I'd prefer to be closer to a Metro station, but other than that small point, a good, clean and comfortable hotel.

  • Stayed November 2011, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 6 more reviews by gringo472 for Lisbon
Ask gringo472 about Holiday Inn Lisbon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pedro Encarnação, General Manager at Holiday Inn Lisbon, responded to this review
30 November 2011
Dear Mr. gringo472

We hope you'd a very nice trip back home.

Thank you for choosing Holiday Inn Lisbon and for the magnificent description as you did.

Waiting to receive you in a near future.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Holiday Inn Lisbon

  • Lisbon Holiday Inn
Address: Avenida Antonio Jose de Almeida 28A, Lisbon 1000-044, Portugal
Price range (per night):* INR4,235 - 6,520

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Holiday Inn Lisbon
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