Miss this one like the plague! it is dated, dirty and has Best Western cards in the rooms but has not been a BW for 4 years. 3 of us stayed on a business trip and each of us were extremely disappointed, especially as we were charged 95 euro per room.

this hotel cam highly recommended for a 3 star but, we know why it is only a 3 star at 65 euro per night. the room may have been renovated in 1970 at best. The location is a good 20-30 min walk from Biaxa or Barro Alto. Close to the big mall but that is all the good I can say about the place. Would not stay again...

This was easily the worst hotel I have ever stayed in (22-29 September 2011). It's in desperate need of redecoration and upgrading. Our bedroom (501)was tiny with marked walls and an uneven block floor. Public areas were dull and dingy with wrinkled carpet and poor lighting. There was a large hole in the wall of the lift shaft which did not inspire confidence!
Desk staff were discourteous and a booked alarm call came 20 minutes late with no apology.
Breakfast was poor quality and the toaster broke down half way through the week and was not replaced.
Thank goodness we were able to be out all day as one would not wish to spend any longer than necessary in the hotel.

Rooms were clean with good soundproof windows (busy road outside). The people managing the hotel desk could have been more helpful with questions (instead they seemed bothered and annoyed... this was a minus).
The location of the hotel is great with easy access to everything and a stone throw away form the bus station where the airport bus stops.
The don't have a kettle in the room, and even upon request we had to ask and call three times or so to get one. Breakfast was not the best.
Lisbon is a wonderful city with so much to see and do so we spent very little time at the hotel but it was not bad for the price we paid... so overall: clean and average.