We stayed in this Hotel in the beginning o f July and the feeling is: dissapointment ! total dissapointment. The room (704) was probably one the worst we have ever been, furniture very oldfashioned, the window is above our shoulders with no view at all and does not open, bathroom very poor, carpet very old and the tv is probably from the early 90's. The breakfats is poor and monotonous. The staff is there but does nothing: after one night without sleeping because of the terrible noise from the street (people talking, screaming, one man singing), on the second night i call the reception at 02 in the morning because it was impossible to sleep with the noise. In the morning i complaint at the front desk and said they should get new windows because the ones they have let all the noise "enter" the room. the reply was: "oh, really ?? it's the first time someone says that" !!! And one thing i don't get it: whay is the decoration chinese ? or someting similar to chinese ? and not pretty ! The carpet on the corridors are very old, the front desk is a small table with two pc's and two chairs. This is not a 4* hotel ! But I must say that the view from the bar terrace and of some of the rooms that are on the back side is really impressive !

Funcionários muito simpáticos e atenciosos, quarto confortável apesar de que a vista para a rua num quarto Clássico é nula, pois a janela está acima dos ombros. Quanto à localização, é fantástica, no centro de tudo o que é necessário.

We stayed here for just 1 night before heading down to the Algarve. Although we arrived late - around 10PM - we were greeted by the very friendly and chatty Joanna who gave us tips for the city and marked up the map with recommendations. Luckily our room was one with a terrace and an incredible view of the Castelo Sao Jorge - its illumination at night really is spectacular. They remembered that we were on our honeymoon and had a chilled bottle of champagne waiting for us - a nice touch considering we were only there for the night.

What we weren't so crazy about, however, was the quality of the materials in the rooms. The hallways are dark and carpeted with something that seems from several decades ago. Our room was very spacious but the carpet was worn, the fabrics were outdated, and the bathroom (while clean and well-sized) was kind of severe and sterile. From what I had read and heard about this hotel I expected more luxe touches. Breakfast was less than appetizing and the upholstery of the chairs was literally worn off the seats.

The location is excellent, that's for sure, but I am not sure if I would recommend it after having stayed at another hotel in the same neighborhood.

Was charged for a national phone call(10minutes) and a riped off 60 euros!!! I have to say that I contacted the maneger or director of that department,the lady was nice and said that wiill get back to me(I left home number portuguese and mob.and also may email address)I am sad to say but if you are look for honesty do not go there.I am Portuguese and unfortunaly ashamed...one week has past!!