Booked this place after reading the reviews on tripadvisor and wanting to be located near this area and in a smaller more local feeling place. We arrived at 3:30 after traveling all night from New York and were told that our rooms were not ready. When i asked why not, we were told because of no reason. We had to wait an hour for them to get them clean. However, we were offered a free coffee that normally cost 1.50 Euro in the lobby.

Our rooms faced the street and was very noisy all night long. Anytime a truck or car with a loud stereo went by, the metal shutters would vibrate. The toilet ran all night long and made a nice waterfall sound. Also, this hotel still does the old standard keys that you leave at the lobby upon leaving the hotel. When we returned after dinner the second night there was a new night front desk clerk. They gave us our room key by just verbally telling our room number, no verification was asked. This to me is not very safe or secure. There is no Wi-Fi available in the entire hotel. However, they do provide a cable if you want to plug in from the room. The breakfast is not a buffet, but order from the menu. Very nice breakfast host, though.

The rooms are very basic. Bed are pretty hard, but pretty European. Bathrooms are nice and large. Not bad for the price, but would not stay here again because of the noise, lack of security procedures,and lack of good front desk.

Stayed here for a birthday city break with my girlfriend and we had an excellent time at this hotel. We were surprised with the upgrade to the suite which afforded us plenty of space and incredible views out over the city.

Staff were very friendly and helpful, and the breakfast hit the spot nicely. The hotel and room were clean, and minus some minor lift issues we had no problems during our stay.

The location is good location. Lisbon is a fairly hilly place and this hotel is on the side of a hill so don't expect an easy walk to it from the main road. The upside is that the views from the rooms are excellent, especially the suite. It's located in easy walking distance of the bars and restaurants in Bairro Alto.

We stayed at this hotel for 3 nights for our 30th wedding anniversary and received a free upgrade to a suite.
The hotel is extremely clean and the staff were all exceptionally helpful and polite.
Our suite was huge with comfy beds, large bathroom, sitting area, 2 tv's and air conditioning.
The location of the hotel is good as it is very quiet. About 10 mins either way will get you to either Avenue Liberdade of Bairro Alto.
Lisbon is a lovely city and the Portuguese people are very friendly and polite. There is however a lot of graffiti everywhere and the sites are very spaced out meaning that you can not easily walk between them. Buses and trams are good, if a little difficult to locate and decipher, but the subway is not that great for getting you around to tourist areas and was more expensive.
We visited St Georges Castle (great), Alfama district (good), Se Cathedral (disappointing), Belem tower (great) and pastry shop (best custard tarts ever tasted), monastery (great), Ajuda Palace (good) and on our last full day we took an easy train ride to Sintra which was absolutely stunning.
The breakfasts at the hotel were perfectly adequate and nicely served. Ate 2 evenings in Bairro Alto and paid about 60 euros for 2 including cover charge course, starter, main , dessert, wine and water. Not outstanding meals but nothing really to complain about. If you frequent the local bars it is really cheap to drink. Glass of wine is 1 euro and pint of beer betweem 1.7 and 2 euros.
Overall, Lisbon is a lovely city to visit and the Principe Real an ideal hotel to stay in.
We travelled with TAP and were very disappointed with their service. Delayed on both flights and very unprofessional service both ways. Would probably go with Easyjet if visit again.

My husband and I just left Portugal and were there 14 days. We started and ended our trip in Lisbon and stayed at Hotel Principe Real both times, for a total of 4 nights. I will never stay anywhere else in Lisbon but here! 1st, the staff are incredible. They speak English very well and are very helpful and informative. Hugo in particular has an extensive knowledge of Portugal and was so helpful in making recommendations for other spots in the country to visit. 2nd, the location is perfect! The street itself is quiet, except for traffic, but you can quickly and easily walk to anything you might need, including restaurants, shopping and the Metro. 3rd, the breakfast was the best we had during our whole visit to the country. It was delicious and very filling. Plus, who doesn't love to start their day with a mimosa! Finally, the rooms were large, clean, comfortable, and very stylishly decorated. They also had everything you need in them, including robes. I would highly recommend this place to anyone looking for wonderful place to stay in Lisbon.