I stayed at this Hotel for two nights while visiting Lisbon and Sintra. The Hotel is located on the side of a hill within a few minutes walk from the Avenida da Liberdade Boulevard and the Chiado and Bairro Alto areas. The area appeared, on first glance, run-down, but look below the surface and it is actually interesting and, for me, being slightly off the tourist trail, more of an authentic experience. At all times I felt safe walking around by myself.
Check-in was prompt, very efficient and all Staff spoke excellent English. I had booked a single room and was surpised to find I had been upgraded to a suite on the fourth floor; the room was spotlessly clean, the bathroom was modern and spacious and there were plenty of towels. The air-con was easy to use and it worked! - a rare experience for me! Bathrobes were provided, as well as a good quality hairdryer. My room overlooked a one-way street which, although not too busy, had steady traffic: however this wasn't loud enough to stop me sleeping and I found the bed and pillows comfortable.
Breakfast was served a la carte and was cooked to order. I only had fresh fruit salad and yoghurt but it was so fresh and was served with fruit juice and a breadbasket containing fresh rolls and muffins.
I absolutely loved my stay in Lisbon - and a lot of this was down to my hotel experience. I found all the Staff pleasant and courteous; everything from locating routes on a map, arranging taxis, storing my luggage and answering my queries was carried out patiently and efficiently. My overall impression was that my custom was valued and, when I return to Lisbon next year, I would hope to stay here again.
Room Tip: A room at the back on the fourth or fifth floor will have lovely City views.
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
12 October 2011
Dear Guest,
We greatly appreciate your kind and generous comment.
We are delighted to hear you enjoined our hotel and that your stay in Lisbon fulfilled your expectations.
It is a true pleasure for us to note your satisfaction and we thank you for your preference in staying with us.
We hope to welcome you again!
Best Regards,
Malin Carlsdotter (GM) with Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC