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Santa Maria Hotel -- Fatima – reviews, photos

4.0 of 5
Rua de Santo Antonio, Fatima 2495, Portugal
Hotel amenities
Santa Maria Hotel -- Fatima
Ranked #1 of 33 hotels in Fatima
4.5 of 5 stars 74 Reviews
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74 reviews from our community

    Trip type
Traveller rating
    52
    19
    2
    1
    0
Date Rating
Brisbane
Contributor
14 reviews 14 reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
“5 Star Stay”
5 of 5 stars Reviewed 3 January 2012
2
people found this review helpful

My husband and I stayed at this beautiful hotel for 2 nights with a group we were travelling with. There was a lot of people and activity here as to be expected as Fatima is a very important pilgrimage area, however beacause of the spaciousness of the hotel I never felt that we were overcrowded. The hotel is new, modern and architecturally designed to create areas of open spaces and light, giving a sense of peace to the weary traveller and pilgrim. We stayed in a twin room which was large and very comfortable. We had a view of the Cross of the sanctuary right outside our window. The bathroom was very large also, spotless with nice amenities provided. The hotel does provide complimentary wi-fi however our room was out of range, so we had to come down to the lobby to access it, which was not a problem. Breakfast was nice. I would recommend eating in for dinner. We did and it was most enjoyable. The evening meals were exceptional with the staff being very attentive making sure we were all well feed. The level of service by the staff in the dining room was excellent. You really are made welcome and are very well looked after. The hotel is a very short walk to the Sanctuary. Our stay here was a 5 Star experience for me. Thank you to the staff at Hotel Santa Maria. I hope to return one day.

  • Stayed August 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask amelia-emerson about Santa Maria Hotel -- Fatima
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Santa Maria, Guest Relations Manager at Santa Maria Hotel -- Fatima, responded to this review
22 March 2012
Thank you for your kind words.
Hope to see you soon!
Best regards.
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Toronto
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Don't stay in Fatima around October 13th!!!”
3 of 5 stars Reviewed 11 December 2011

We stayed here on October 10th not thinking that we would be affected by the Pilgrimage. WRONG! Due to road closures, we could see the hotel, but we could not get to it. We eventualy had to have the local police help us (who were very helpful). The hotel itself is huge, and a base for bus tours. Although it is new, clean and nicely decorated, it very impersonal. Service in the bar and dining room was very slow. The food in the restaurant was very mediocre. We would not have eaten dinner in the hotel, except that it was Sunday and many local restaurants were closed. The town was so crowded that it wasn't worth trying to walk around anyway. On a positive note, the room was nicely decorated, very clean and good value. This hotel has good secure underground parking.

  • Stayed October 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask SisuToronto about Santa Maria Hotel -- Fatima
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Santa Maria, Guest Relations Manager at Santa Maria Hotel -- Fatima, responded to this review
22 March 2012
Thank you for your review.
We hope you can visit us on a lower season, so you can enjoy the peace of the city.
Kind regards.
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Newton, MA
Top Contributor
54 reviews 54 reviews
Reviews in 45 cities Reviews in 45 cities
116 helpful votes 116 helpful votes
“Across from Sanctuary, Clean, Quiet”
5 of 5 stars Reviewed 2 December 2011
1
person found this review helpful

This hotel seems very new and is big, clean and quiet. You are at the sanctuary in a couple of minutes.

Our room was very clean and comfortable.

We ate a couple of dinners in the hotel (one was included in our tour, the other was independent), and the food was pretty good. The dining room staff works very hard, but they are really understaffed at breakfast and basics like water run out quickly.

Stayed November 2011, travelled with friends
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Ask oldhousegirl about Santa Maria Hotel -- Fatima
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Santa Maria, Guest Relations Manager at Santa Maria Hotel -- Fatima, responded to this review
22 March 2012
Thank you for your review.
Best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
“Excellent and close to everything”
5 of 5 stars Reviewed 11 November 2011
2
people found this review helpful

The service was great, the hotel is big and clean and the staff were extremely friendly.

  • Stayed December 2010, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Nats21 about Santa Maria Hotel -- Fatima
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Santa Maria, Guest Relations Manager at Santa Maria Hotel -- Fatima, responded to this review
15 November 2011
Thank you for your review.
We look forward to your next visit.
King regards.
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Ulcinj, Montenegro
Senior Contributor
48 reviews 48 reviews
Reviews in 30 cities Reviews in 30 cities
44 helpful votes 44 helpful votes
“Excellent hotel - Close to sanctuary”
4 of 5 stars Reviewed 18 October 2011

My 2 night stay at Santa Maria Hotel in Fátima was great, I highly recommend this hotel.

I was in a group of seven people and we've booked four rooms, all of them had a great size but mine was extraordinarily BIG as you can see in the pictures. I must say all rooms have really nice beds and extremely high quality bed linen.

The bathroom is great and mine had shower area separated from bath area, definitely a plus! Bathroom amenities and towels were great.

The staff is extremely corteous and professional, from reception to restaurant all of them were always smiling and attentive.

The only reason it doesn't get 5/5 is the breakfast. It's far from meeting the expectations created by the rooms' standard. I've recently stayed in four diferent 4 stars in Portugal and it was by far the worse. It would be adequate if you're in USA as the breafkasts in USA are really below any expectation but really poor for Portugal's standards.

Room Tip: The "PLUS" rooms are really worth the extra € 10.
See more room tips
  • Stayed October 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask EricArthurBlair about Santa Maria Hotel -- Fatima
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Hotel Santa Maria, Guest Relations Manager at Santa Maria Hotel -- Fatima, responded to this review
20 October 2011
Thank you for your review.
Thank you for the tip for breakfast.
We look forward to your next visit.
Kind regards
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Additional Information about Santa Maria Hotel -- Fatima

  • Santa Maria Hotel Fatima
Address: Rua de Santo Antonio, Fatima 2495, Portugal
Price range (per night):* INR3,790 - 6,353

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