We stayed at the Riviera Aug '11. A great place to stay!! From the minute we walked in to the minute we waved goodbye all the staff were brilliant!!
Very helpful, nothing was a problem to sort or arrange and all was done with a smile!!
We stayed in a room over looking the pools to the rear of the hotel. Room was clean, tidy and well organised. Had a mini bar (which we didn't use.....a bit pricey) and a safe, which was free to use.
Even with a camp bed for my young son, the room had adequate space. Rooms were cleaned every day and towels changed if you required.
The hotel has two pools, a small pool for toddlers and a main pool, both pools and pool area were very clean and were maintained on a daily basis.
Buffet breakfast with an excellent choice. Something for everybody. Evening meals are also buffet (for those that we stayed for) but again a great choice and prepared to a very high standard.
Plenty of staff were on hand to explain what the different dishes were and again were very helpful & polite.
And on requesting, they organised a special birthday cake with candles for my son's fifth birthday and even sang "happy birthday" to him.
The hotel has attached to it a small shopping complex with some great stores and restaurants. From designer clothes stores to a small super market and from a small cafe to a great Italian restaurant (Zeno's pizzas - the best I've ever had!!)
The beach is only a short walk from the hotel, is clean and also has a patrolled area not that I ever questioned our safety. The locals our very friendly.
For those of you without kids, there isn't that much to do outside of the hotel in the evenings. But Estoril and Cascais are only a short taxi ride away and are buzzing.
We had a couple of day trips to both places and went by train, the station is also only a short walk from the hotel. Don't be put off by the short cut via the tennis club road to the side of the hotel.
Kids under five are free by train and a return ticket to Cascais was only 3.50Euros per person.
Cascais has lots of shops and restaurants and has plenty to do.
All in all, a great place to stay with excellent facilities and excellent staff.
- Best Western Estoril
- Estoril Best Western
