Well , it was a good stay, almost perfect if it weren't some issues. Its located in the center of Viseu near the historic places. The staff was great and very helpful. The building is in my opinion beautiful.The design, architecture , the enviroment, the silence, the background music , everything was very peaceful.Just what we needed. The room was good, spacious, the Tv had 70 good channels .The temperature of the room was easy to control with the A/C.
The pool area in my opinion was good although the sun disappears at 16:00 in the summer and all you got is shadow. But when is 30º C outside, this was not a problem.We loved the pool area and the pool.
The restaurant was good but in my opinion expensive for the quality.
The main sitting room/bar was gorgeous, cozy, comfortable, and the background music was very relaxing.Congrats to the architect because the building is beautiful .
The Breakfast was also good but with some not positive issues in our experience.
The orange juice was not good at all, and when all was going great i didnt like the fact that in our last day i wanted like always some scramble eggs and there were any..I asked and the lady told me that it wouldn't be any...!? I thing we were the first in that day having breakfast so why the lack of eggs? In the previous day i had scramble eggs normally .Very strange indeed, since i saw some english guests in the hotel and eggs its a must for them. I had a good impression of everything until that moment....
Another negative thing was the bed.Wasn't to comfortable in my opinion , because it was to hard .But thats a personal taste off course. Other thing was the soundproof of the room that it was not very good.In the night we had no problems but in the morning we heard the cleaners in the room next door.
In conclusion , dispite some negative things, in overall the hotel was very good.We rested and that was what we needed . Looking forward to returning.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
11 August 2011
Dear Guest,
We are delighted to know you and your family have enjoyed the overall stay at Pousada de Viseu.
Thank you very much for the wonderful comments on the location, the ambiance of the building, the room features, the swimming pool area, the bar, and especially, the staff performance.
Pousada de Viseu is the former São Teotónio Hospital and opened in March 2007, designed by the architect Gonçalo Byrne, also responsible for the works at Pousada de Faro.
We appreciate your feedback on the price-quality ratio of the restaurant and on the breakfast service and we apologize for the inconveniences you have been through. We inform that we have been using the same orange juice since the first day and will pay attention to any change on its quality. It is not a standard in our services to have products unavailable and we have already taken the necessary measures so situations of this kind will not happen again.
Due to structural issues of the old building, some rooms may provide less soundproofing capability than others.
We are glad you were able to seize the peacefulness of the Pousada and that you have returned home rested.
We hope to see you again soon,
Kind Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC