We have been there only one nigth and it was a wonderful surprise.
Yes, it´s a 3 star hotel but it seemed a 4 star . All the employes were very nice, the room and the bathroom are good but the mattrass and the pillows aren´t (too low). The breakfast was a big surprise too: different kinds of bread, eggs, sausages, natural fruit, pancakes, fresh cakes... The hotel have garage and there is a Lidl in a few meters. Another surprise was the buffet at dinner. Outstanding! Only € 13,50 p/p for that diversity and quality ! Oh, and the desserts WHO!
We payed € 76,00 for room and it´s a 30 minutes to the Tour.
We´ll back, no doubt!

Very good hotel, it´s a three star but seems more like a four star hotel.
Room was big, comfortable and very clean with great citty and mountain view.
Very well located if you want to visit the serra rthe estrela area.
Has an excellent indoor pool with natural light.
Next door is a supermarket and not far a shopping centre so if you need something it´s close at hand.
Buffet breakfast was good as well.
The only disappointing thing about the hotel is it´s so called spa which is nothing more than a few unattractive looking underground rooms and spaces, Bad!
Overall the hotel is excellent value for money.

I have been there in the past year, and I have nothing bad to say about it.
Located near the city centre, it offers a good parking facilitie, and a great access to the main roads.
Service is ok, and the rooms are pretty clean. Breakfast is excellent, and if you don't want to spend big money at dinner time, a modern shopping centre is as far as 3/4 minutes by car. I’ve been in other 3 star hotels far worse, so it presents a good price/quality relationship. It was a swimming pool with warm water, which is open until 19.00 (great in winter time ).
The best way to do a reservation is by internet, or trough a travel agency (in the Portuguese case), because prices became a lot cheaper.
I’m going back there this year, so I recommend everyone who comes to Covilhã and doesn’t want to spend a lot of money, to go there.