This feels very much like a business hotel. Reception staff are pleasant and rooms are comfortable. Breakfast was a horrendous mess (of food and people). No organisation and it was the ubiquitous BUFFET! The quality of food was dreadful. Tinned fruits, JELLY (!) bad coffee, plastic cheese. It was horrible. Cornflakes spilled everywhere, coffee cups left unwashed. YUK.
We used the gym and were disappointed to find that guests of the hotels were required to pay to hire towels. The towels were necessary for using the weight machines.
A four staff hotel does not make their guests pay for hiring towels for their facilities!!
PS If a manager reads this please tell him to inform housekeeping staff not to leave clean towels in the guests' bidet!
- Hotel Vip Executive Azores
