We had an immaculate, large room with a view, comfortable bed, nice linens, and a roomy bathroom. The location is wonderful--not too far from the center of town, but definitely away from the bustle. The staff couldn't have been nicer and the free breakfast was better than we had hoped. Although we did not travel with kids, the hotel is definitely kid-friendly as there were many families there that appeared to be having a blast. I highly recommend this as your home base in Sao Miguel!

Location fullfilled my requirements. Hotel is near to gardens (Antonio Borges and Jose Do Canto) and near to shopping center Parque Atlantico (incl. farmacy, multi banco, super market). You have to do some walking to reach restaurants and marine, but I think that 10 minute walking is just good to increase your appetite. And if You are not in mood for walking because of bad weather, the staff in the hotel is happy to call you a taxi.

Breakfast buffet was great, they had everything. One morning it was very crowded, but staff handled that well. They have lunch and dinner buffets as well (I didn't try). At thursdays they have a azorean cuisine theme dinner buffet, which I tried with reasonable 19,50 € price including wines. It was nice way to taste different local specialities.
I used room service once with good experience.

There is also quite a good health club with sauna, jacuzzi and turkish bath. All free for hotel guests. They close early in weekends, but are open till 9 pm in weekdays. If you have a swimming cap, take it with you, or you have to buy one from the healt club. Using the cap is obligatory in indoor pool.

In general hotel was neat, room was cleanded every day. And in hall way there was a recycling bin. Room were normal, nothing special there, no fridge. Don't expect too much from the balcony. My balcony was thin surface crowded by one chair, and the view was blocked by the roof of the indoor swimming pool.

Hotel is cozy enougf to make you fell comfortable, not too posh.

Great location with a short walk to the town centre and near two lovely gardens. Plentiful parking available. Not many guests were staying but the hotel was fully working and staff were very helpful.

The buffet dinner/ lunch must be good value as there were plenty of locals in there.

We have two nights at the hotel in August 2007, enroute to Flores. The hotel room was massive, although no double bed there were three singles. The room was well furnished and have a lovely balcony overlooking the town and had the end of the airport runway in the distance. Although close to the airport there were not enough flights for this to cause any disturbance. The bathroom had a shower over the bath, sink and bidet.

The hotel was located up from the main town of Ponta Delgada which had good restaurants within walking distance. We had a tour to the Sete Cidades which was provided by the local travel agents, Melo, which is highly recommended.

The pool area could do with a bit of an upgrade but it was still acceptable. There is a shower next to the pool, sun loungers and a bar/cafe next to the pool. It was very hot when we visited so don't foget the suncream in the summer months.

The hotel provides an excellent buffet breakfast with everything you could want, apart from fresh fruit juices, only squash equivalents were available. Although there was fresh fruit and a lovely fruit salad available.