This place is wonderful. Having had poor food in the Azores for 10 days it was great to have a treat in the restaurant of this pousada. Really nice food - so it can be done if people know how.

The pousada is in a wonderful location at the harbour in Horta. We had an amazing view of Pico volcano from our room and could sit out on the large balcony to watch the sun rising.

I'd strongly recommend visiting this town and eating at the pousada, at the stone grilling place on the corner opposite one of the big hotels and at the small restaurant near the old harbour. Food here was a big improvement over all the other islands. You can also go whale watching and dolphin watching.

I stayed at this property for a couple nights whilst on an educational to the Azores and out of the three i stayed in this was definately the best.

Because i was on an educational i was taken to all the hotels on the Island to visit and by far this one was the best. It had all character that you could ask for as they have designed it around an old fort. All the other hotels are like going down to your local bank or they weren't up to a great standard and needed a good lack of paint.

The rooms are very well presented and bathrooms are clean.

The staff here are very friendly and always go out of there way to help for examples I had stayed a few nights on Flores prior and went on a very wet boat trip so my jeans were soaked through and very kindly they dryed them for me at no charge.

The hotel is in a great location and i would recommend this hotel to everyone especially if it is there holiday.

My wife and I spent three nights at Pousada de Santa Cruz, June 18-20 ,2008 at the beginning of an 11 day Azores trip.The hotel is built within the walls of a 450 year old fortress and is right on the waterfront and marina where sailors from around the world pull into port. Many languages could be heard on the piers of the marina.Although the room was a bit smaller than we usually like it did have a balcony looking down on the pool and across the channel to the neighboring island of Pico,where, if it were not cloudy, you could see Pico Mt., 7700 feet high.The room and the hotel were very clean and well maintained. The pool was clean but hardly used by the guests.Breakfast was included and was certainly adequate and quite good and included sparkling wine for mimosas.We never had dinner in the hotel so I cannot comment on that. The one problem we had was that the room safe did not work and was not repaired during our stay even though we were told it would be.Being located right on the harbor made it a bit noisy at times.Besides being a marina it is also a working port with large ships offloading goods.One night that happened well into the early morning hours.A real plus is that the hotel is centrally located and you can easily walk to almost anyplace in town.The staff were professional,courteous and friendly.and other than the safe they did things efficiently and quickly.

The Pousada has a great location overlooking the harbour and marina in Horta. The room was small but very clean and the bed was comfortable.

The restaurant was also OK but the entire place looked "dated" to me and could use a refresh.