Where to start hotel staff was not helpful what so ever the hotel was pretty much empty i asked to move rooms for 3 days they did not move me and a friend our room backed on to an alley way with barking dogs all day and night we only got about a hour sleep per night because of this. the cooker did not work for 4 days beds where hard as hell Mattress was only 2-3 inchs thick worst hotel i have ever stayed in please do not book this hotel

we stayed at the neptuno apts in sept a couple of repairs needed doing when we went in to apartment. it was sorted next day.spotlessly clean staff very helpful. perfect location for everything. only negative thing bathroom could do with updating. would recomend neptuno for young and old.

My husband and I have just spent a week at these apartments which I booked before reading any reviews. I was rather aprehensive before we arrived as most of what I had read wasn't very complimentary but I was pleasantly surprised. The one-bedroom apartment was spacious with a separate kitchen and a small balcony over looking the pool. The fittings may have been a bit tired but it was clean and practical. Maid service every day with fresh towels. A short walk which included two sets of steps to the lift for the beach, though the steps could be avoided with a slight detour. Overall for the price nothing to complain about. I've paid a lot more for a lot less!

We had a one bedroomed apartment on the first floor. The apartment was spacious but furniture was tatty and uncomfortable to use. Some kitchen cupboards didnt open and there was not enough glasses, cups etc.

There was alot of noise from the apartment above us and we could hear people just walking around in their apartment. There was no soundproofing anyplace in the bolck. The stairway was noisy, the corridors were noisy.

The people two floors above vomited on to our terrace one night. We let reception know and thet got the cleaners in to clean it up and took our towels and clothing to be laundered.. When we asked reception to ensure that this wouldn't happen again they advised us that they had got the culpids to pay for the cleaning and laundry. They were pleasent to us but didn't seem bothered . I got the impression that managment were mean spirited and not interested in solving anything.

The location is good for the beach, nightlife and restaurants.