“C&S W. 'Good holiday but Secruity concerns'”
My husband and I have just returned from a 7 day break , booked with Thomas Cook, at Joinal Villas. We had a lovely time and could not complain regarding the cleanliness or the location of the place, also the villa's kitchen had alll the appliances and equipment we required.
However on the 3rd day of our say we were robbedof our cash, jewelery, camera and cash, leaving us to spend 3 hours in Alburferria Police Station reporting this crime. There was no forced entry leading us to believe that the thieves came through the front door so had access to a key. Since the key is in a key safe on arrival and the alarm code is the same as the key code, this could easily be the case.
We think the secruity aspect shoulkd be locked at since all the shutters, doors, windows were locked but they still managed to break in while we slept. The reps are aware of this problem altough they deny it, as people in the local bars and tourists who were staying there and had stayed there before admitted there was a problem in the area and in the villas. Even the site manager admitted there had been a spate of thefts but usuallybin bigger villas.
Having said that we did enjoy our stay, even though it was low season, as the villas are clean, spacious, good patio garden with BBQ with easy access to the pool and in a good locatuion for bars and restuarants and for the beaches, and a taxi ride away tomAbulferria's night life. The villas are ideal for families or for couples like us just wanting to chill out and relax. It was just a pity this theft blighted our holiday somewhat as I felt quite vulnerable then. We would advise people to set the alarm when going out or to bed, although how safe this is is debatable since if thieves have the key safe code they will have the alarm one too. Perhaps they should be different? And we and our neughbours set them twice, only to find them unset on our return since the cleaners had neglected to reset them, so rather defeated the puropse.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC