I had already booked the holiday when i found this website so was a little worried!! When we first arrived it was a bit of a shock; the hotel was very '1970's modern' with old floors and colours. There was a mystery odor in reception eugh!! The room was large but in desperate need of a make-over. Furniture was functional but very very basic (not as nice as some of the pictures I've seen). Kitchen facillities were virtually none existent (only a hob, microwave and sink!). We were on the 4th floor (there are lifts) so had a lovely view of the sea and surrounding area from our massive balcony, the room was air conditioned and quite comforatble, it was cleaned daily (by the most annoying woman on the planet!) and towels were changed routinely. We got 'used' to the room after the initial shock!!
The Pool is quite small and probably gets packed at peak periods. In the first week of September, the place was resonably quiet with, mainly, portugese guests. The pool bar is good, the food and drinks are cheap enough and the staff friendly. We didn't bother with the facillities as Balaia Plaza but many others did.
The Restauraunt 'Sabores de Monde' is awsome!! It has been recently taken over by new staff and a new chef. I can honestly say that the food here was the best I had in Portugal, the prawns with black beans and palm oil were amazing mmmmm! It is worth staying here if just for the food.
The hotel provides a free shuttle bus in to Albefeira old town throughout the day which is worth using. The hotel staff were friendly and generally helpful; if a little aloof!!
Place to avoid: There is a resteraunt on the main road, towards the strip, called 'Martin's', We waited ages for a table and were disappointed with the standard of the food (stale bread, dry chicken and overboiled vegetables). There are tons of restauraunts about 20 minutes slow walk form the hotel, go to these instead!
Overall: I had a good, relaxing holiday. The hotel wasn't that bad and most impotantly clean! The beach is at least a 10 minute hike from the hotel so we only went once but the pool was nice.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC