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Pousada de Amares-Santa Maria do Bouro – reviews, photos

5.0 of 5
Santa Maria de Marvao | Marvao, Marvao 4720-688, Portugal
Hotel amenities
Pousada de Amares-Santa Maria do Bouro
Ranked #1 of 3 hotels in Marvao
4.5 of 5 stars 34 Reviews
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34 reviews from our community

    Trip type
Traveller rating
    16
    16
    1
    0
    1
Date Rating
Caledon, Canada
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“Perfect Romantic Getaway”
5 of 5 stars Reviewed 31 January 2011

Great place for a romantic getaway. Great ambiance and food. Staff are very attentive. Dining room staff very educated in manners of serving (prior to arriving, stayed at 5 star hotel in Madrid and was very disappointed). Would definitely recommend this place for a romantic getaway or a de-stressing getaway. Not a great place for families or night life.
Rooms are on the modern side, however, I think I may have been a bit uncomfortable (and maybe even a little spooked) if the theme of the pousada carried into the rooms. This place has such a romantic feel to it, that we are even considering having our 25th wedding anniversary party there.

  • Stayed January 2011, travelled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask LB_Caledon_ONCanada about Pousada de Amares-Santa Maria do Bouro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MartaCruz, E-commerce management at Pousada de Amares-Santa Maria do Bouro, responded to this review
20 May 2011
Dear Guest,
Thank you very much for having chosen Pousadas de Portugal.
We were very pleased to read how much you enjoyed your stay and and would also like to thank you for your positive comments on the staff, restaurant and atmosphere of the Pousada.
Pousada de Santa Maria do Bouro is the result of the restoration of a former Cistercian Monastery of the XII century, in a remarkable work of the architect Eduardo Souto de Moura, recently awarded the Pritzker Prize 2011.
We would be delighted to welcome you again to celebrate your 25th wedding anniversary.
Kind Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Asia
Senior Contributor
23 reviews 23 reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
“Unexpectedly hip and designy”
4 of 5 stars Reviewed 11 October 2010
1
person found this review helpful

This monastery has been renovated with great imagination -- it is now both dramatic and comfortable... with wide hallways and ancient stone details contrasting with raw iron ceilings and spare contemporary furnishings. The cloister is used for cocktail seating and is wonderful, as is the dining room in old kitchen wing, surrounding by giant hearths under a soaring ceiling. Dinner was fabulous -- dessert buffet a highlight... mostly Portuguese specialities. The pool is pleasant.

  • Stayed September 2010, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reading, England
Contributor
13 reviews 13 reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
“Good hotel for trips around this beautiful area”
4 of 5 stars Reviewed 13 September 2010

A very different hotel. The monastery building is beautiful and the cloisters in the centre are very peaceful. Of course the corridors with the bedrooms off it are very wide and long because of its original use but once you get your bearings this is not a problem.
The staff were very helpful and charming and although they run an employee of the month scheme we were unable to pick out just one staff member from any of them as they all deserved it.
However, the contrast between the lovely old building and the trendy modern furniture did not work for us! The bedroom was like none that we had seen! It was small (not a problem) with the bathroom built in a room in the bedroom (lovely modern one, again not a problem) But, the furnishings were too trendy and the bedcover was like it was from the 1960's here, although very new. The doors into the bedrooms are stainless steel and we could see they were trying to keep the ideas of it being a monastery but they were a little odd! This did not spoil our stay though.
The dining room is beautiful, the food was very good and the waiters knew how to serve. We didn't feel that anything was too expensive. The pool looked good but we didn't use it.
Ask at reception for directions to the church just up the hill from the Pousada as it's worth seeing and was recommended to us by them. Also drive to the National Park of Geres, it is beautiful. Go from Geres to Campo do Geres on the road between the two as the scenery is lovely.
Stay here it is worth it.

  • Stayed September 2010, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
algarve
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
“Honeymoon Trip Disaster”
1 of 5 stars Reviewed 11 August 2010
2
people found this review helpful

When working in the hospitality industry you never know who's walking in your door. I have managed 5 star Relais & Chateau properties throughout my career so my remarks are nondiscriminatory. We were a party of 7, exhausted from a 9 hour drive from the Algarve. We had chosen this Pousada because we are accustomed to luxury accomodation, and our best friend was getting married. We had chosen the suite at no expense for her honeymoon night. Upon arrival I was kept waiting while the two staff members finished their giddy conversation, without even a glance to awknowledge the arrival of a guest. Very unwelcoming after our long travel! After a very confusing check-in we were taken into a cramped elevator holding no more than 3 people with cases, one being reception staff, to the first floor. When the doors opened we were greeted by a small chest within a large bare room, and a vase holding dead flowers nobody had bothered to refresh. The red carpet which led the length of the corridor was badly worn, stained and hadnt been vaccumed in quite some time. Directly outside our room were three housekeeping trolleys. One with linens, the other with dirty dinner plates, wine bottles, glasses, old food. I tried to ignore it but why was houskeeping cleaning rooms at 16:30hrs? Why are they outside an incoming guests room? We entered into our rooms, and as with precision timing we turned around and entered back into the hallway at the same time as the rest of our group, still holding onto our bags. This tiny lackluster square cell with its unimaginative cheap, floral polyester bedspread, we were told by the staff member, was how the monks lived, sparsly. I’m not a monk, I appreciate their life, however when dealing with guests in 2010 luxury is expected at 197 Euros a night? I asked to speak to the General Manager and was told he was in his office downstairs. I mentioned to the reception staff who escorted us, why we had to look at last nights guest food waste. Unaware we all spoke Portuguese, he began to reprimand these poor housekeepers, who appeared suprised and humiliated at this sudden concern of cleanliness. We all hurried to reception where I asked again to see the GM again! after waiting 15 minutes. Finally, the girl on reception received the order to tell me he’s "managing" at another Pousada. I took his business card, yet without mentioning names, he did not have the decency to discuss our grievances or follow up with an apology. Extreme bad manners and very poor business. I welcome his comments. We cancelled all rooms including the honeymoon "cell", and announced at the wedding of 400 why the brides party was 2hrs late for the reception. I travel the world as a hotel advisor and will dutifully write to every magazine and travel website boycotting this poorly managed hotel so guests are aware they dont have to suffer in silence like the monks. I eagerly await the response from the complaint book supervisors.

  • Stayed August 2010, travelled with friends
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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faro
1 review
1 helpful vote 1 helpful vote
“WE WERE TWO COUPLES”
5 of 5 stars Reviewed 21 November 2009
1
person found this review helpful

Our stay was a really pleasure. We visited some of the wonderful places the hotel had to propose, to the guests. Experimented typical food and enjoyed the confortable hotel.
Everything was clean, quiet and peaceful. There was always someone available to serve our demands with a smile, but their presence was very discreet. Having a drink outside with the sound of the birds, the leaves and the water running near by was very relaxing.

  • Stayed September 2009, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Pousada de Amares-Santa Maria do Bouro

  • Pousada De Hotel Amares
Address: Santa Maria de Marvao | Marvao, Marvao 4720-688, Portugal
Price range (per night):* INR9,864 - 13,542

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