This is the third time we have benn to this hotel and we are very pleased with the accomodation the excellent pool and the excellent location. The breakfast leaves a bit to be desired but it is adequate. The reception team led by Victor is excellent and a special mention to Victor he advised us on which resturaunts to dine in and his choice was both 5 star and authentic. He also arranged a special trip for us that we could not have arranged without him and the driver on this occasion was Fatima and she was a real character. Wonderful. We will return.

Centrally located (close to the city and bus station), very pleasant and helpful staff who provided us with a complimentary map. Breakfast adequate with a limited choice. Rooms could do with modernising and beds not very comfortable but room patio door opened straight onto a very nice swimming pool.

Everything was first class here except for two minor quibbles: weak breakfast coffee and pay parking (but street parking can be found).

Firstly, I am not sure if this is a 3 or 4 star hotel, which makes a difference in writing a review. When I read reviews and booked, I thought it was 4 stars, but when I arrived it said 3. Anyway, I would say it leans more towards 4 stars but has a few major areas to improve.
The man at the reception was extremely helpful and efficient, despite being alone and run off his feet the 3 days I was there. When I arrived I discovered the hairdryer didn't work and he immediately produced one from under the desk and let me keep it until I checked-out.
The room looked like a 4 star hotel room: spacious, decently decorated, good-size bathroom which was clean etc.. Now, here comes the main problem- the room was on the ground floor and looking out onto the garden with the swimming pool and facing other rooms. Fine, if you have gauzy curtains, but if you only have the thick plastic ones to block out light, it means that you are either permanently in the dark (with electric lighting during the day), or everyone in the the hotel, including guests and gardeners can see you. This is what makes the hotel lose a lot of points in my opinion and I just can't believe that something so basic and obvious wouldn't cross someone's mind when designing the room. Furthermore, while I was there, they were doing some work in the garden and I had 5 men right outside my room all day, singing and making noise.
The lack of daylight would normally be a big issue for me, but since I only stayed 2 nights and was always out sightseeing, it didn't affect me too much. However, as I said, this is what makes the hotel not quite a 4 star. Breakfast was fairly good, but nothing spectacular. The location of the hotel is good: just outside the city walls and only a few minutes walk to the central square, however, being a solo female traveller, I feel I should warn others that you have to cross a slightly dodgy unused parking lot which is dark and a bit cary at night. I didn't have any problems and was told Evora is very safe, but do keep this in mind if you are travelling alone. Overall, the hotel was good value for money (and the little man at reception didn't make me pay for the water I drank from the mini-bar).