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Pousada de Beja Historic Hotel – reviews, photos

4.0 of 5
Largo D. Nuno Alvares Pereira, Beja 7801-901, Portugal
Hotel amenities
Pousada de Beja Historic Hotel
Ranked #1 of 9 hotels in Beja
4.0 of 5 stars 34 Reviews
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34 reviews from our community

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Guildford, UK
Senior Contributor
25 reviews 25 reviews
Reviews in 24 cities Reviews in 24 cities
22 helpful votes 22 helpful votes
“Needs a lot of attention to bring it up to true Pousada standard”
3 of 5 stars Reviewed 7 March 2011
1
person found this review helpful

The Pousada in Beja, like many, has taken over a former religious building, in this case a truly massive monastery situated in the heart of the city. Therein lies one of its main problems. For all its size it has relatively few rooms, so there is a real sense of knocking around in acres of space and emptiness.

It also means that the Pousada management has a lot of maintenance work on its hands, just to keep everything clean and tidy, and there are real signs of neglect on this score. This is noticeable particularly in the outside areas (cloisters, pool, garden, walls) where a team of workmen is urgently needed! Although not falling down, there is a generally dispiriting feeling that not enough attention is being paid to this aspect.

Entrance to the Pousada is from the main street, and you are immediately dwarfed by the space of the public areas. As the entrance is effectively the main church, the layout does not work well. A truly vast area lies ahead, currently used for a painting exhibition (some remarkably unsuitable!), but the height and length of the former chapel makes for an unrelaxing space. The same is true of the dining room, which could easily seat hundreds, and is split into two parts, one for breakfast, the other for lunch and dinner. But here some thought needs to be given to making this space more friendly, for example by the use of folding screens or more artwork.

The lift from reception goes only to floor 2 (where most rooms are located), but you have to traverse the old coro alto to pass into the cloister area where the rooms can be found. At night these corridors were pitch black, and you had to go into dark tunnels at every turn waiting for the occasional movement sensor to pick up the presence of a guest. This really needs attention and is easily solvable. But in any event there should be some light on at all times.

Like other Pousadas this one has wi-fi internet, but because of the thickness of the walls and layout it does not reach into any rooms, only into public areas. This needs to be addressed, perhaps with the installation of a wired service or of signal amplifiers. In these circumstances I object to having to pay for this service.

Breakfast was somewhat dull, the choice a bit half-hearted and the 'hot' drinks in large thermos jars. This is simply not good enough for a Pousada, as the temperature of the drinks inevitably drops. Dinners, however, were excellent and tasty. Don't miss the local speciality - porco secreto - a wonderfully tasty pork from black-skinned pigs. Truly delicious.

The room was adequate but tired looking with some non-working or temperamental bulbs. The water for the bath was brown on all nights, so not what was needed or wanted at the end of the day. But beds were comfortable and the room quiet.

Because of its overall size the hotel also has a splendid bar area as well as a pool room and fabulous 'salle capitulaire'. The gardens are pleasant (but in need of some serious TLC) and the pool looked distinctly uninviting.

So in all the Pousada, like Beja itself in some ways, is a dog that has had its day. If you are planning on visiting Beja, maybe spend one night in the Pousada - that will probably be enough; Beja does have a few sights worth seeing.

  • Stayed March 2011, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask kimalin about Pousada de Beja Historic Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MartaCruz, E-commerce management at Pousada de Beja Historic Hotel, responded to this review
26 April 2011
Dear Guest,

Thank you very much for choosing to stay at Pousadas de Portugal and for taking the time to post this review.
Your helpful suggestions on the common areas, rooms and meals are being taken in consideration. We have also notified the department in charge of the internet service about the low signal on Pousadas.
We appreciate the positive comments on the dinner food, especially porco secreto.
The necessary steps to improve the quality of our services will be taken and we sincerely regret that we did not meet your expectations.
We will be delighted to welcome you again soon.
Kind Regards.
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Lanzarote
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“BEAUTIFUL BUILDING BUT THAT´S ALL!!!”
2 of 5 stars Reviewed 8 February 2011

I wasn´t going to put a review on about this Pousada as it´s not normally something I would do. However, on this occasion, I feel compelled to. We actually stayed at the Pousada on Christmas Day 2010. We were pleasantly surprised by the building when we arrived, it´s beautiful and the receptionist was very pleasant and there the good experience ended! We had to pay extra for wi-fi which we could not get to work for the entire day (we were there only 1 night). We had a pleasant afternoon strolling around Beja and found somewhere local that was actually open to serve food. We didn´t eat much as we had booked into the hotel restaurant for the evening. We had booked in earlier in the day and were surprised to find that the dessert table was loaded up with stuff around lunchtime and was still sitting there in the evening! We went to the bar to try and get an aperitif before dinner to find that it was unattended and you had to ring someone on the telephone. Nobody answered the phone, so we had to go without a pre dinner drink!!! When we sat down at our table for our evening meal, it was running alive with ants. We moved to another table and that was just as bad, so we moved back to our original table. We had a vase with a flower on the table and the water and flower were black with ants. This did nothing for our appetite and when I mentioned it to the waiter (who was quite surly and did nothing to add to the Christmas experience!!!), he just shrugged his shoulders and said "oh well". We were quite put off our dinner by the amount of ants, as you can imagine but the food was actually TERRIBLE.and we really couldn´t eat much of it. So, we left the restaurant and went back to our room. When we awoke the next morning, we were horrified to find that our room was overrun with ants as well. The floor in the bathroom was covered with them and they were running all around the bedroom as well. Good job I didn´t see them the night before, I would never have slept. My husband then went for a shower and the water that came out of the shower was a horrible red, rusty colour, really dirty and nasty looking. Needless to say, I did not shower. We packed our bags and went down to reception to check out and didn´t bother staying for the breakfast - another ant filled delight no doubt!!! When we mentioned our problems to the receptionist, i.e. nobody available to get a drink from, terrible food, ants all over the table, ants all over the bedroom and dirty water coming out of the taps, she IMMEDIATELY offered us a 50% discount on our bill, so they obviously know they have a problem. We didn´t take the matter any further with the young lady on reception, as it was apparent she had done everything she could.
Since returning from Portugal, I have emailed the Hotel Manager and the Area Manager about my complaints and had no reply from either. So, sticking it on Trip Advisor should help someone else. This hotel costs 140.00 euros per night, so it´s not cheap.
Rant over!!!

  • Stayed December 2010, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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MartaCruz, E-commerce management at Pousada de Beja Historic Hotel, responded to this review
14 March 2011
Dear Customer,
Thank you very much for choosing to stay at Pousada de Beja and for taking the time to post your opinion, as it helps us to get better. We took your feedback seriously, and sincerely regret that we did not meet your expectations. We inform that recently the Area Manager as changed and the property is included in a plan of improvements in a near future. We hope you can choose again Pousadas de Portugal. Best Regards.
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Brussels, Belgium
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
“Another great location but some points to work on”
3 of 5 stars Reviewed 3 January 2011

The pousada in Beja - as most of the pousadas we have visited - also has a great location in the ´centre´ of Beja. It is housed in a former convent and many nice original architectural features remain. This does bring about certain inconveniences: windows are single glass and not entirely waterproof, the bathroom had no heating, only one elevator is available and occasionally the tap water turned brown. In return you do feel that you are part of history, the rooms are large, the furnishings nice etc.
Some aspects of our stay called for improvement though. On the first day, I discovered several ants in the breakfast room. The receptionist wrongly informed us that the market/shops would not close during the day (they do, from 13-15). Worst was the lack of proper illumination inside the building. While the corridors are lined with lusters, they are operated with motion detectors which do not work at all times. Outside our room, the motion detector rarely worked, making inserting the key a testing experience. In the staircase the same story. And while perhaps the lights would go on if you were to jump up and down in front of the detectors, this is not feasible with a toddler on your arm and several bags on the other. The poor lighting continued on the parking. While the crime rate in Beja may be low, this problem, combined with the fact that the pousada contains several entrances which are open at all times without proper control, resulted in a feeling of insecurity. Something to remedy. One other issue has to do with roomservice. On several nights we ordered the same dishes (the ´couvert´, a salad) and each time the quantities differed. What was ample one night, was not so the next.

  • Stayed December 2010, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julio Ferreira, Gerente at Pousada de Beja Historic Hotel, responded to this review
4 January 2011
Dear Customer, thank you very much for taking the time to post your opinion, as it helps us to get better. We take all feedback seriously, and sincerely regret that we did not meet your expectations. Let us inform our property is included in a plan of improvements in a near future. We hope you can choose again Pousadas de Portugal. Best Regards, The Management
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North West UK
Contributor
14 reviews 14 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“Stunning!”
4 of 5 stars Reviewed 11 October 2010

The Pousada in Beja is a gem of a place to stay with its historical background and spacious walkways. The staff are extremely helpful and were available 24 hrs a day.

We stayed here for two nights and loved it! The one downside was that there were several business conferences on, which took up the lounges, which in turn meant that paying guests couldn't use these rooms. This in turn affected the breakfast area, which was also being used for a conference. This meant that the breakfast was set up in a smaller room, which wasn't big enough to accomodate the guests - some of which were seated in the corridor to eat their food!

We booked in on one of the nights for dinner, which was served in a rather grand hall. The food was lovely, and not overpriced. However, it appeared that they were serving the same dish the next night!

The room was extremely clean, with fluffy towels and dressing gowns provided, and a view overlooking the swimming pool.

All in all, this is a great base for mooching around Beja and the Alentajo region. Highly recommended.

  • Stayed October 2010, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julio Ferreira, Manager at Pousada de Beja Historic Hotel, responded to this review
18 October 2010
Dear Customer, thank you very much for choosing to stay at Pousada de Beja and for taking the time to post this review. We certainly enjoyed reading your review and would like to thank you for your Restaurant evaluation. We hope to be able to welcome you again in a near future. Best wishes. The Management
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Zurich
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Nice, but not more”
3 of 5 stars Reviewed 9 October 2010

The place is nice and certainly a good choice if in Beja. But it is not worth the detour. The food is good but overpriced. The posada is impressive, but the rooms are less so. Beja is a small city and has much less to offer than many of the other historical cities in that region.

  • Stayed August 2010, travelled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask zaenk about Pousada de Beja Historic Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Julio Ferreira, Manager at Pousada de Beja Historic Hotel, responded to this review
18 October 2010
Dear Customer, thank you very much for choosing to stay at Pousada de Beja and for taking the time to post your opinion. We regret that your stay did not meet your expectations and we will take the necessary steps to improve the quality of our services. We hope you can choose again Pousadas de Portugal. Best Regards, The Management
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Additional Information about Pousada de Beja Historic Hotel

  • Pousada De Hotel Beja
Address: Largo D. Nuno Alvares Pereira, Beja 7801-901, Portugal
Price range (per night):* INR7,078 - 11,035

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