We were let down by another hotel in Oostende who told us when we arrived to check in that they had no booking for us and the hotel was full. We had used their own central booking service who confirmed that they had taken a booking. The hotel organised another hotel, Prado Hotel, next door to them.
We were angry and disappointed and so we were quite critical. However we had a lovely welcome, the room was clean, the bathroom was exceptionally clean. Disappointed that there was no tea and coffee facilities in room but the breakfast made up for that and including hot food. All the staff were helpful.
Good value too.
- Prado Hotel Ostende
