We had purchased a package deal (boat to/from the island, one free tour of your choice, whirlpool bath, view of city / mountain or beach, continental breakfast). Needless to say we arrived to a very unfriendly staff. Were given a voucher for the submarine ride - told them we prefered the casino tour since we had the "free tour of our choice." Was told they no longer give a choice. They had screwed up our boat reservations twice before arriving -getting the dates and times wrong. Went to our room to find the view of a roof next door, no whirlpool tub. Politely showed them the brochere for our package deal we purchased, were shown 2 more rooms and finally just took the best they could offer. The blinds were falling apart, the whirlpool tub was very small, rusted and old looking. "Continental breakfast" was stale muffins and a bowl with apples. It was our 10th anniversary and we were so very disappointed.
