stayed here in october 28th till 1st november, i have to say for the money it was o.k, tidy and clean, breakfast was good, times 7-11 and there was plenty to choose from the staff where good and helpful, how ever we came back from our travels on sunday evening and asked if we could have an evening meal and the guy that was in charge was abit off but we did sit down and ordered but i found him unhelpful and abit off really didnt want to serve us but because we where paying and residents he served us but, found it a chore. we didnt eat there any more on an evening, but other then that it was a good stay,
Room Tip: if you stay here make sure you get a room away from the road, and the front our room was at the side...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
11 November 2011
Dear Guest,
Many thanks for having taken the time to write this comment. Only in this way we can improve our service.
I am sorry that you had to face some inconveniences during your stay at Ramada Ostend.For the heating in the room,this time of the year the Aircon is changed tot heating,but in every room there is the possibility to manage the temperature of the room,or this can be switched off. For having a diner in the hotel ,the hours of opening are 18.00u-21.30u after this times there is always the possibility to have room services.Again thank you for taking the time to report these inconveniences. I hope to be able to welcome you in our hotel in the future. Best regards,R. Poissonnier, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC