Last weekend we have stayed in this hotel at the Belgian coast, this was our first experience with a hotel in Ostend and it was terrible! By reviewing the hotelwebsite we had a positive view on the hotel, rooms, environment but nothing was more contradictory. The hotel was really outdated and urgently needs to be renovated and reminds of old, very old glory. The room itself had a strange blue colour theme and thick carpet and felt a bit claustrofobic, also the bathroom only had a bath (no shower facilities and this was not mentioned anywhere!) and there was a sewer smell. I must say everything was clean but due to it's ancient look not seemed very neat. The reception we had when arriving was friendly, the receptionist had night duty and would be there all night. He better did something about the noice outside, I must say! As we haven't slept good at all... there was a lot of street noice of people partying in their car just in front of the hotel. We have not parked at the garage of the hotel as it was full so we used the casino parking nearby, it costs us 18€/day, so this added another price to this already expensive non valuable weekend. The hotel website mentions that it's a non smoking hotel, but it seemed that when paying 30€ extra you can smoke in your room - looks like everyting has it's price!! Also the same with pets, no pets allowed but there where dogs in the room next to ours whining and barking early in the morning. Breakfast was standard, not too bad, friendly service though. To say the last issue, weather was cloudy and rainy but no one can do anything about this.. and we are not that picky, just wanted to have a lovely romantic weekend on the seaside... NOT!
Room Tip: I can suggest to pick another hotel!
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