Central location and very friendly and helpful staff/owner.

Room for four people on first floor towards the street was spacious and quiet at night. On a summernight with the windows open this might not be the case though, as it is very close to Markt and the street has lots of other hotels and a hostel.
As others have mentioned soundproofing between rooms (or rather bathrooms) is not very good, but we slept just fine.

Room and bathroom was simple, but fine.
Beds are comfortable and not too soft which is often a problem. Pillows are on the hard side.
Breakfast cellar is a nice room, but the selection is nothing special (and I am not a luxury traveller at all...) - adequate I would say.
Free wi-fi worked without issues, though not too fast.

The city is very pretty, which other tourists have also noticed...at least the centre was quite crowded on a December weekend, but that goes for lots of cities, just remember to book a table as the nicer restaurants are full.

Overall this hotel is highly recommended :-)

We were given room 8, the topmost floor(attic), huge and spacious room with high ceiling, stunning decor !!!

Great service, very helpful and friendly host (family run hotel).

Location is the best, major tourist attractions are only 1-2 mins away.

The staff were friendly and on hand when we first arrived at the hotel, when we returned late at night after dinner and drinks in bruges and again at breakfast. The hotel only has 8 rooms and as such they are kept to a high standard. Our room was comfortable and romantic, decorated in burgundy with open wood beams on the ceiling. Exactly as advertised when we booked it.
Breakfast is worth paying for, continental buffet style. Served in a lovely cellar room.
Excellent location for tourist attractions in the centre of Bruges. Would stay here again.

We spent four nights in November and were really impressed by the size of the room, the location, and the continental breakfast service in the picturesque cellar. We had room 7 and climbing up the staircases was excellent training before tackling the 366 steps of the Belfort tower! The railway station is just a brisk half hour walk away (but don't take a wheeled trolley suitcase as it will bump against every cobble on the pavement!) If you're homesick for English telly then BBC2 is on channel 19, BBC1 is on channel 25.

We found some amazing places to eat but could never get into the landlord's recommended venue, Cambrinus, as it was always full with locals... however on the last evening we had our best meal to date at 'T Vagevuur, 43 St. Amandstraat, just off Markt. Prestige (12-14, Vlamingstraat) do wonderful afternoon High Teas in an upmarket, salon style setting, attached to a patisserie/chocolatier. Service in both these was excellent. Planning to return in 2012.