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Hotel Harmony – reviews, photos

4.0 of 5
Kraanlei 37, Ghent 9000, Belgium
Hotel amenities
Hotel Harmony
Ranked #2 of 36 hotels in Ghent
4.5 of 5 stars 197 Reviews
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197 reviews from our community

What travellers say about this hotel
  • Friendly and helpful(7)
  • Very good(6)
  • City center(3)
Traveller rating
    140
    49
    6
    2
    0
Only show reviews for Family (21) | Couples (114) | Business (15)
Date Rating
New York
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
“good choice”
5 of 5 stars Reviewed 19 January 2012
2
people found this review helpful

We found everything to be perfect.
Room was new, super clean and spacious.
Breakfast was the best we had in Belgium.
Cocktail hour was nice.
Staff are nice.

However, as one previous reviewer noted, their temperature control system has problems. Our room would also not get warm, heater was blowing air, but not hot, but we were told by the staff that "it is working fine". As a result the room was chilly, and not as warm as it should be.
Hotel should look into that, as it is clear that it wasn't just us.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Freezing in the back room.”
3 of 5 stars Reviewed 18 January 2012
1
person found this review helpful

although I have been asking for warmer room temp, it was not possible as the room was sepsrated from the hotel block. They could offer no other room. Temp was 17 degree

  • Stayed December 2011
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harmonydesmet, Owner at Hotel Harmony, responded to this review
23 January 2012
Dear Sir /Madam,

We would like to apologize for the inconvenience you had during your stay. Our heating system broke down on Friday afternoon. The technician couldn’t prepare the system, because they needed special supplies and cause the weekend the factory was closed. Unfortunately we were fully booked that day, so we couldn’t change you to another room. We fully understand your dissatisfaction but we hope that we may welcome you in the future.
With kind regards,
Guido De Smet
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Holland
Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Lovely hotel!”
5 of 5 stars Reviewed 31 December 2011
1
person found this review helpful

We massively enjoyed our stay at Hotel Harmony. The hotel is in the heart of the city, it is cozy, nicely decorated and with nice, professional and helpful staff! We stayed on the 3rd floor, big room with balcony and great view on the 'Lei" (canal). Furthermore the beds were really comfortable, would love to come back, if only for the good night's sleep!

Room Tip: the standard rooms are already quite spacious and comfortable. Obviously, if you are willing to pay...
See more room tips
  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chessington, United Kingdom
Top Contributor
108 reviews 108 reviews
Reviews in 66 cities Reviews in 66 cities
82 helpful votes 82 helpful votes
“Classy hotel”
5 of 5 stars Reviewed 13 November 2011

This was our second stay at the Harmony. We were in room 10, at the front of the hotel, overlooking the canal: it was a bit noisy with the traffic on the cobbles outside, but not so bad as to keep us awake.

The room was quite large with a high wooden ceiling and big, comfy four poster bed. There was a desk and separate table and chairs, although no comfy chairs. The WiFi (€10 for 24 hours in total, which was more than enough for our two night stay) worked very well on the table, but not at all on the desk, two meters away! There is no coffee machine any more, but there is a small fridge/minibar. The windows both opened properly, and the fireplace is both lovely and very effective.

The bathroom, with the opaque glass doors, had a huge bath in the middle, two sinks (though only one soap!), and a separate wc and good shower.

Reception was very efficient and friendly. We also booked a parking space under the hotel, which is in a small garage.

Breakfast (included) was a good buffet with both hot and cold items.

The location is excellent, right in the centre, a short walk from everything, and with loads of restaurants and bars nearby.

  • Stayed November 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Florida
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
19 helpful votes 19 helpful votes
“People That Care”
5 of 5 stars Reviewed 4 November 2011

The operators of this hotel give you a feeling that someone genuinely cares about your comfort and convenience. The location is excellent. The room was totally quiet. Breakfast was quite nice.
I recommend this hotel highly.

  • Stayed October 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Hotel Harmony

  • Harmony Hotel Ghent
Address: Kraanlei 37, Ghent 9000, Belgium
Price range (per night):* INR11,146 - 13,946

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