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Gravensteen – reviews, photos

3.0 of 5
Jan Breydelstraat 35, Ghent 9000, Belgium
Hotel amenities
Gravensteen
Ranked #23 of 36 hotels in Ghent
3.5 of 5 stars 54 Reviews
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54 reviews from our community

    Trip type
Traveller rating
    5
    18
    12
    12
    7
Date Rating
Toronto, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Not a three star hotel”
2 of 5 stars Reviewed 14 June 2011

The hotel is very well located but the bedroom was a disappointment. It should have been redone some five years ago. The carpet was aged and full of dirty spots. The vent in the bathroom was not working. The toilet flush was often broken with water running on and on. The wall paper was torn and dirty. The sheets had holes (that had been repaired) and were obviously not new. My five-year old daughter was eaten by mosquitoes at night. It was impossible to have internet in the room even though we paid for it (I should add that they reimbursed us the internet fee and let us use it for free in the lobby which was in another building). We filled an evaluation form, explaining our complaints, and for the following four days they told us: "your letter is being sent to the management... your letter is being sent to the management". Obviously, the management is not easy to be reached.

  • Stayed June 2011, travelled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask IsabelleToronto about Gravensteen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Good location, comfy bed, nice breakfast”
3 of 5 stars Reviewed 23 April 2011 via mobile
1
person found this review helpful

The location was very good! The standard room for the price was good with a comfy bed and pillows. Breakfast was included in the price and much better than most hotels of this rating in Europe! Parking was available but limited. Only down side was the noise from the street as a group of people were outside until the wee hours and then the trams started going past!

  • Stayed April 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Dining_and_Wining about Gravensteen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kirksville, Missouri
Contributor
16 reviews 16 reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
“Very decent, centrally located hotel”
4 of 5 stars Reviewed 20 March 2011
1
person found this review helpful

We were put up here while visiting the University of Ghent on academic business. It's an old building located very centrally, close both to the university and the medieval town with all the tourist sights. It is perhaps on the expensive side, but perfectly comfortable, with a very professional staff. Because it's an old building, getting to the room can be like negotiating a maze, but that is part of the charm. Our room on the top floor had a very interesting, quirky layout - the bathroom and small sofa area on the upper level where you entered, followed by a small spiral six-stair staircase down to a lower level with a table and the bedroom - kind of fun, though a bit tricky to navigate at night. Our room was nice and quiet. The breakfast was costly but very impressive, with an excellent selection of cheeses, meats, breads and pastries, yogurt, etc. and in a pleasant room.

  • Stayed March 2011, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Taner_Edis about Gravensteen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amsterdam, The Netherlands
Top Contributor
62 reviews 62 reviews
Reviews in 46 cities Reviews in 46 cities
23 helpful votes 23 helpful votes
“Very average experience, have seen much better”
2 of 5 stars Reviewed 20 March 2011
1
person found this review helpful

Went for a weekend to Ghent and stayed in this hotel. When you enter the hotel it looks very nice but the room looked a bit like a prison. Small, very basic and wooden floor which made a lot of noise. Probably never heard of colours becaues it was not used in our room.
Bed was ok for one night, bathroom was pretty big with a good shower.
It is old and not always clean and way to much money for what the offer you.
Positive point, great location.

  • Stayed March 2011, travelled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Reviewer
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Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Old but elegant hotel with excellent staffs”
4 of 5 stars Reviewed 4 February 2011
1
person found this review helpful

It's right next to the stunning Gravensteen. I could see the golden morning sun shinning on the castle from my window. The rooms are smallish, with beams right above the bed. The walls and floors are not very well sound-proof, but I still slept well. It's cozy there. The breadfast room has a good view and is carefully taken care of. The food and service can't be much better. Staffs are warm and friendly. I like the lobby there, especially when lit by candles.

  • Stayed January 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Gravensteen

  • Gravensteen Hotel Ghent
Address: Jan Breydelstraat 35, Ghent 9000, Belgium
Price range (per night):* INR5,657 - 8,850

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