I stayed at this hotel last week for 4 days. When I arrved it was like a building site. The staff were not friendly and did not make me or my party of 8 feel welcome. When our stay came to an end we realised that we could not pay with a credit card, it must be the only hotel in the world that dosen't accept one. We had to go a look for an ATM which was miles away. The rate they advertise does not allow for the city tax which all other hotels in Gent do. There was also no lobby area where you could site and wait.
Europa Hotel reviews
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Europa Hotel – reviews, photos
Gordunakaai 59, Ghent B9000, Belgium
Hotel amenities
Professional photos
13 traveller photos
Cork
1 review
“Bad Service at this hotel”
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Stayed May 2011, travelled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Europahotel_11, Front Office Manager at Europa Hotel, responded to this review
21 July 2011
Our hotel is completely renovated and was closed for 6 months, we re-opened on the 5th of May 2011. As it is with almost every building or renovation project of this size there were indeed a few things that still needed work at the last moment. One of the problems we experienced at the time was a malfunctioning credit card terminal. We do however accept all major credit cards as well as Bancontact and Maestro. The nearest cash dispender is situated at 700 meter from the hotel.
The fact that our staff was not pleased with these guest might have something to do with te fact that suncream was smeered on several of the mirrors in the rooms and in the lift. Brand new furniture is not to be used as a resting place for feet in shoes. The peace and quiet of other hotel guests must be respected at all times.
The fact that our staff was not pleased with these guest might have something to do with te fact that suncream was smeered on several of the mirrors in the rooms and in the lift. Brand new furniture is not to be used as a resting place for feet in shoes. The peace and quiet of other hotel guests must be respected at all times.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Sebastian
Senior Reviewer
“Budget hotel at not really cheap price”
1
person found this review helpful
The hotel is not in the centre, far away if you go walking but just 5 minutes by car.
It's a typical budget hotel, nothing special in it, although at not cheap price (85 €). Rooms: don't expect any luxury although it was very spacious.
Breakfast is good and the staff very helpful
- Liked — breakfast
- Disliked — For this price you expect mopre than this
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Stayed January 2008, travelled on business
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Wiltshire
Contributor
“Food good, beds hard”
1
person found this review helpful
Okay for a short overnight stay was our requirement for a Friday night. The Europa Hotel fitted the bill. We stayed for dinner and enjoyed nice juicy steaks and a bottle of red but were a little disappointed by the lack of atmosphere as we were the only two diners that evening. I would suggest that they switched off the numerous downlighter spotlights during the evening and introduced some "mood" lighting. Sadly. the beds were of the hard foam on a chipboard base variety and we were glad to leave them for a good breakfast next morning.
- Liked — Nice steak of course!
- Disliked — Hard beds
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Stayed October 2007, travelled with family
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Antwerp, Belgium
2 reviews
“fietsarrangement”
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Stayed May 2012, travelled as a couple
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mortefontaine
Senior Reviewer
“Hotel design à un prix raisonnable”
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Stayed December 2011, travelled as a couple
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Additional Information about Europa Hotel
Gordunakaai 59, Ghent B9000, Belgium
Price range (per night):*
INR7,897 - 8,962
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