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Ibis Gent Centrum Kathedraal – reviews, photos

2.0 of 5
Limburgstraat 2, Ghent 9000, Belgium
Hotel amenities
Ibis Gent Centrum Kathedraal
Ranked #10 of 36 hotels in Ghent
4.0 of 5 stars 202 Reviews
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202 reviews from our community

    Trip type
Traveller rating
    27
    113
    48
    11
    3
Date Rating
England
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Good hotel in central location”
3 of 5 stars Reviewed 12 February 2012

I stayed here for one night, the check in desk was polite and helpful, informing me of the light festival taking place that weekend which I was not aware of. (This was either fortunate or unfortunate due to the non existent crowd control). The hotel is right next to the cathedral in the centre of town, and I found my room to be clean, with a view of the square and belfort tower. Some (larger) people might find the bathroom small but it was fine for me. I was woken up in the middle of the night when a fight broke out in the square, but you have to expect a few drunks in that location. The heater was not working in my room, and if you stay in room 518 I would be careful sitting at the very edge, it collapsed as it is not attached to the wall and only supported by one pole in the middle.

I didnt have dinner as I was out fighting my way through the crowd so I cant comment on that, but breakfast was varied. There was hot breakfast, sausages, beans and eggs, as well as a varierty of bread with meat and cheese slices, a toaster, cakes and croissants, fruit, salad and cereal and yogurts.

Overall it was a pleasant stay and I would stay in this hotel again.

Room Tip: Light sleepers might need earplugs if there happen to be drunks in the square
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  • Stayed January 2012, travelled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Senior Contributor
34 reviews 34 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
“Right in the centre of town but remeber it is a 2 star Ibis (take ear plugs).”
2 of 5 stars Reviewed 31 January 2012

Many years ago I stayed at this hotel and decided never again but decided due to limited accommodation in Gent to give it another try. It had to have been renovated after all those years..... It has and first impression were - you get what you pay for but fair enough it is a reasonable standard. You can park on the street nearby after 7pm for a few Euros, your greeted pretty well, and the room seems reasonable for what you (normally) pay (think the prices were a little high due to the high demand that week). A few things then started to nag, the bathroom at first seemed clean, but the walls were a bit grubby, the first towel I picked was clean-ish (there was something on it), and you can't sit straight on the toilet as the wall is so close! Then best of all was the AC/heater that even after you have turned it off made a noise. This plus the trams going regularly from 5am meant little sleep (I wasn't the life and soul of the meeting the next day). Breakfast wasn't bad but it was 14€! I complained the next day about the AC/heater and was told it was the bathroom ventilation - it wasn't as chucking a blanket over the one in the room shut it up! All the towels next day were clean and the receptionist I complained to gave me ear plugs. I wanted to like this place but will avoid if I can in the future, if you have to stay here avoid room 206 as my colleagues didn't have the issues with the AC/heater and trams (lucky them).

Room Tip: Avoid room 206 in fact any room over looking the cathedral if you don't like having to use ear p...
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  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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BMAES, General Manager at Ibis Gent Centrum Kathedraal, responded to this review
7 February 2012
Dear Sir,

First of all I would like to thank you for taking the time to write this review. All input is useful for improvement of our standards and quality level.
According to the issues that you have mentioned we have already taken some steps to make sure that in the near future those kinds of problems won’t reproduce themselves any more. To be confronted with this is almost Murphy’s Law. I do apologize and I hope that this want damage you image of the global Ibis Brand in the Belgium network.

Best regards
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UK/Italy
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Excellent Value!!!”
4 of 5 stars Reviewed 18 January 2012
1
person found this review helpful

I am not giving 5 Stars to this Hotel, just because it is a no frill and simple hotel, but it has a lot to offer. We paid very little (£60 per night inclusive of breakfast) and we were not expecting such good quality hotel!

Highlights - Breakfast is excellent, location is probably the best in town (lovely views onto the Cathedral), great staff at the bar and lovely powerful shower. Things that could be improved - The Staff at the reception was not always helpful as you would expect, they did not want to advise us where to eat and they did not know Museums opening times, etc...

Rather than this small negative point, we found the hotel value for money and definitely reccomend it if you are looking for a 4 star hotel at the price of 2!

  • Stayed December 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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BMAES, Manager at Ibis Gent Centrum Kathedraal, responded to this review
2 February 2012
Dear,

Many thanks for this wonderful review. You have provided me with an excellent new base line Good value for money and definitely recommend it if you are looking for a 4 star hotel at the price of 2!
Many thanks a hope to see you in the future in Ibis Ghent Kathedraal.

Best regards

Bram Maes
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Den Bosch
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
“Small, but clean. Great location.”
3 of 5 stars Reviewed 5 January 2012

The location is great, in the centre, nearby shops, restaurants and cathedrals. The room is small, but clean. Everyday new towels, shampoo and shower gel is provided, also a hairdryer. Breakfast is okay, different sorts of bread, cereals, fruit, eggs, cheese, marmelade and yoghurt. Simple but okay hotel for a city trip Ghent.

  • Stayed December 2011, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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BMAES, Manager at Ibis Gent Centrum Kathedraal, responded to this review
2 February 2012
Dear,

I would like to thank you for providing us with your feedback and comments. As manager it's always super to have positive comments regarding staff and service. This makes there daily surch for improvemend wurthwhile. It's trye that we have a top location in the historical hart of the medieval town of Ghent.
Many thanks a hope to see you soon in Ghent

Best regards

Bram Maes
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Granada, Andalucia
Senior Reviewer
10 reviews 10 reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
“The 15 minute guarantee is actually honored!”
5 of 5 stars Reviewed 3 January 2012
2
people found this review helpful

We went to stay in this hotel in gent after staying in a fairly luxurious, 4 star hotel in Amsterdam so since this was a 2 star it really was a step down. However for a 2 star it was nice. The bed was comfortable. And the room and bathroom were fairly clean. No free in room internet though. (We got a sim card for my phone and tethered our internet from that. 10 Euro for 2G of data was fine and we could then use mobile trip advisor from the phone, etc.)

In comparison we got a special on the 4 star in both amsterdam, and later the 4 star in brussels so those stays were something like 85 Euro a night were as the ibis was something like 67 a night. Personally I would pay the extra 18 euro for the 4 star hotels but we couldn't find any in gent. Thus we went with the Ibis. It started off not so good though since the shower was blocked. If you showered for 5 minutes the shower pan filled up with water and started to overflow. I went down in the morning and told reception. They said they were going to fix it, but the next night and the next night the shower was still not fixed. On checking out of the hotel I noticed they advertised everywhere that they will fix your problems within 15 minutes or "the stay is on us". So I said this to the reception and after a tiny bit of "we need to ring a manager", "we can offer you one night free", etc. I pointed out that the shower was not working for the last two nights with plenty of notice from me. They agreed and gave us the last two nights accommodation free! So they really do honor there word on this. At least in our case! The receptionist we checked out with was very nice, and the bar woman was also extremely nice and friendly!

So in conclusion I would definitely recommend this hotel (since I think the blocked shower thing was an exception and they handled it very well) and it is good value for money.

  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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BMAES, General Manager at Ibis Gent Centrum Kathedraal, responded to this review
7 February 2012
Dear,

Many thanks for your feedback. It's is super to see that our quality charter is recognized by our customers. This procedure is one of our most important rules as for maintaining a high standard of quality, as for keeping the staff and management alert to quality. Glad that this was honored correctly. Hopefully we will be able to welcome you in the future once again in Ghent under perfect conditions.

Best regards
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Additional Information about Ibis Gent Centrum Kathedraal

  • Ibis Hotel Ghent
  • Accor Gent Centrum Kathedraal
Address: Limburgstraat 2, Ghent 9000, Belgium
Price range (per night):* INR5,377 - 7,393

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