Room (standard): The room was spacious and spotless clean but a 3 star and certainly not a 4 star bedroom. The interiour was simple and what you may expect from an average Best Western. The bathroom was small and even more basic than the room itself and to my opinion almost didn’t live up to a 3 star. The bed was average, the pillows good. The quality of a lot of channels on the tv were very poor, no CNN or BBC World.

Area: The hotel is very well situated only a two minute walk to the grand place of Aalst.

Breakfast: I had breakfast in my room, it was good. They didn’t charge me extra for the room service.

Staff: Very friendly and helpfull.

Bar/restaurant: The small bar is nice. They call it a piano bar, the piano was there but nobody to play it. The food in the restaurant was average to good.

The hotel presents itself on their website as a luxurious 4 star hotel. I’m used to stay in 4 and 5 star hotels and this is without any doubt not a four star, but only a decent 3 star hotel. Although they charge prices of a 4 star hotel, the room wasn’t worth 155 euro at all. I would recommend this hotel if you can get a 80 or 90 euro rate at most, don’t pay more, it’s certainly not worth it. Also their wireless internet is overpriced. They charge 10 euro for one hour or 30 euro for 12 hours. I’ve never paid such prices for internet even in 5 star hotels.

In conclusion: an average and overpriced hotel that presents itself as a 4 star but don't live up to it in any way.