We stayed the End-of-Year night at this hotel. Far too small room for that category - one had to squeeze oneself between bed and wall + television to get on the other side of the bed. Passage was further encumbered by huge sustaining pillar right next to the bed. No cupboard with shelves. Light fixtures erratic - when putting out the bathroom lights, the room lights went on, and vice versa. Sheet and blanket too small for bed size. Plumbing so-so: washbasin did not drain properly. No individual washing amenities one expects in such a place. Our room was looking out on the river Meuse - front of the hotel. We could barely sleep because of the traffic noise: totally inadequate soundproofing.
But the worst experience was the so-called breakfast buffet. This insufficiency, which would be qualified as scandalous even in a one-star hotel, has been amply documented in other reviews. Let me sum this up: even when arriving on time - in our case three quarters of an hour before 'closing time' - practically no more bread fillings could be found, the cooked food had all been consumed, etc. It took some loud protestations from our side to have the staff in charge come up with cheese and delicatessen - all of inferior, cheap supermarket kind. The cooked food was never replaced - and the small morsel of scrambled eggs we could 'salvage' tasted of cardboard. The bread toaster was barely functioning. This woeful lack of quality was characteristic of the whole 'buffet' - which should be called perfunctory at best. And, as we were still eating, the personnel started to clear dishes from under our noses and almost chased us away at 'closing time'.
How such a dismal hotel, under such circumstances, can survive is beyond imagination. And so is its recent 'Michelin' rating.
Lest one forgets: the woman at the check-in desk where we paid our bill was barely polite. Enough said.
- Ramada Hotel Liège
- Liège Ramada
- Plaza Liege City Center Ramada
