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Holiday Inn Hasselt – reviews, photos

4.0 of 5
Kattegatstraat 1, Hasselt 3500, Belgium
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Holiday Inn Hasselt
Ranked #1 of 11 hotels in Hasselt
4.0 of 5 stars 104 Reviews
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104 reviews from our community

    Trip type
Traveller rating
    29
    52
    20
    3
    0
Date Rating
Moscow, Russia
Senior Contributor
26 reviews 26 reviews
Reviews in 19 cities Reviews in 19 cities
13 helpful votes 13 helpful votes
“Best rated hotel in Hasselt??? No good news for Hasselt...”
2 of 5 stars Reviewed 3 February 2012
1
person found this review helpful

The gym is in a horribly smelly cellar. The pool is old. The TV in my room didn't work and the socket for the lap top was broken. The hotel has an early 80s feel and is in need for a renovation. Breakfast is basic. Staff was rather pleasant though. Next time in Hasselt I will take my chances and try the Radisson Blu. It can't be worse than the Holiday Inn.

  • Stayed February 2012, travelled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIHASSELT, General Manager at Holiday Inn Hasselt, responded to this review
8 February 2012
Dear Guest,
I am sorry to read that you had a bad service experience when staying with us.
Your review got my immediate attention. This week our Health & Leisure centre is closed for maintenance works. All the walls will be redecorated and the pool gets a refreshing as well. Normally when mentioning to the reception desk that something is not working in your room, they take immediate action and they can even give you an other room when available. Thank you for mentioning these problems. Only in this way we are able to improve our service there where necessary.
Nevertheless I hope you will consider to visit us again when travelling to Hasselt so we are able to prove that everything is ok in the hotel.
Peter Crauwels
General Manager
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Lommel, Belgium
Contributor
12 reviews 12 reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
“Weekend trip”
4 of 5 stars Reviewed 20 January 2012

We were there for a weekend trip. Very nice staff. The rooms were OK, but the bathroom looks a little bit old! They need an update. The beds were fantastic. We slept very well.
The location of the hotel is in the middle of the center, so you can do everything by walking.

  • Stayed January 2012, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Davylavreysen about Holiday Inn Hasselt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIHASSELT, General Manager at Holiday Inn Hasselt, responded to this review
23 January 2012
Dear Guests
thank you very much for taking the time to write a review on your stay with us this weekend.
It is always very nice and also very helpful when guest write about their experience with us.
Thank you for mentioning that our staff is friendly and nice and that you were satisfied aswell with the comfort of the beds, a very important issue.
The point you mentioned about the bathroom will be taken in consideration for next renovations.
We sincerely hope to welcome you many times again when visiting Hasselt.
Best regards
Peter Crauwels
General Manager
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Driebergen, The Netherlands
1 review
“Uploading the battery”
4 of 5 stars Reviewed 6 January 2012

We went to Hasselt for a short break. Our room on the 3rd floor was o.k. However the elevator had to be updated, goes very slowly.
Breakfast very good, enough to chose. Dinner in the bar was excellent.
The staff are very polite and friendly.

  • Stayed January 2012, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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HIHASSELT, General Manager at Holiday Inn Hasselt, responded to this review
9 January 2012
Dear Guests
Thank you for taking the time to write a short review on your stay with us. It is always nice to read that guests were satisfied by the service the hotel provides.
Nevertheless the points that you experienced as negative are very valuable as well for us.
I have already discussed the point of the elevators with my technician and he will take contact with the firm of the elevators to see what we can do about this problem.
Hopefully we will welcome you again in one of our hotels when visiting Hasselt again.
Best regards
Peter Crauwels
General Manager
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UK
Senior Contributor
29 reviews 29 reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
“Good base for central Hasselt”
4 of 5 stars Reviewed 3 January 2012

I stay both in the Holiday Inn and the Holiday Inn Express down the road when visiting Hasselt. The holiday Inn has the restaurant and bar which is nice to relax away from your room after a long day. The staff are extremely friendly and attentive too - bathrooms a bit dated but clean, rooms spacious (3rd floor).

No gripes whatsoever - you can't go wrong if you book either the Holiday Inn or Express. With the Express you get breakfast included - whereas if I stay at the Holiday Inn I tend to go to the little bakery/cafe opposite the greengrocers for breakfast.

Room Tip: If you can choose a room on the 'underground car park side' - away from traffic noise.
See more room tips
  • Stayed December 2011, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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See 6 more reviews by Arewereallythere for Hasselt
Ask Arewereallythere about Holiday Inn Hasselt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIHASSELT, General Manager at Holiday Inn Hasselt, responded to this review
6 January 2012
Dear Guests
Thank you very much for taking the time to write a review on your stay with us on Trip Advisor.
We are happy to read that you enjoyed your stay with us and that you were satisfied with the service our staff and hotel provides. Thanks aswell to mention our sister hotel Holiday Inn Express just 100 meters away from us.
Such comments are a great motivation for us all but also a stimulation for other guests when looking for a hotel in Hasset.
Thanks again and hopefully till soon.
Peter Crauwels
General Manager
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Surrey
Contributor
14 reviews 14 reviews
Reviews in 12 cities Reviews in 12 cities
22 helpful votes 22 helpful votes
“Short break with Leger”
3 of 5 stars Reviewed 31 December 2011

In the photo the Hotel looks very warm and welcoming in the sun, but arriving on a dark Winters night less so!! Great beds, first time we have slept so well in a Hotel, we had a double size bed each. Breakfast very good, bar meals also very good. Lifts not always working or were very slow. For a 4**** Hotel I think the towels could be of better quality and thickness. As we were on tours during the three days we were there, finally on the last night we got to see Hasselt, had a meal in the Drugstore, very good and walked to the Winter Wonderland, that looked great fun, especially for youngsters.

  • Stayed December 2011, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Jackie-trip about Holiday Inn Hasselt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIHASSELT, General Manager at Holiday Inn Hasselt, responded to this review
3 January 2012
Dear Guests
First of all a very happy 2012 and lots of travel experience for all of you.
Thank you very much for taking the time to write a review on your recent stay with us.
It is nice to read that you liked your spacy room and beds. A good night rest is very important when travelling especially when you have to stay for a couple of nights.
Thanks aswell to mention that the breakfast and the meals were ok too.
The points that were less positive will be taken into consideration for improvement.
We surely hope that on your next trip to Hasselt you will stay in one of our hotels.
Peter Crauwels
General Manager
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Additional Information about Holiday Inn Hasselt

  • Hasselt Holiday Inn
Address: Kattegatstraat 1, Hasselt 3500, Belgium
Price range (per night):* INR5,489 - 10,978

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Holiday Inn Hasselt
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