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Hotel d'Alcantara – reviews, photos

Rue des Bouchers St-Jacques, 2, Tournai B 7500, Belgium
Hotel amenities
Hotel d'Alcantara
Ranked #1 of 5 hotels in Tournai
4.0 of 5 stars 16 Reviews
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16 reviews from our community

    Trip type
Traveller rating
    7
    7
    2
    0
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Date Rating
London
Contributor
15 reviews 15 reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
“The best hotel in Tournai”
5 of 5 stars Reviewed 31 January 2012

Tournai is a city rarely visited by people from outside of Belgium and France, but the historic centre is well worth a trip. The Hotel d'Alcantara is close to the Grand Place - just far enough away to be quiet.

The hotel has three categories of rooms. We stayed in a type 2 room which was large and comfortable with a good sized bathroom. For a wet cold couple of nights in January, we were glad of the efficient heating. It's a family run hotel with friendly staff who all speak good English, but who were prepared to tolerate my bad French. Wi-fi is available for a charge.

At breakfast, freshly squeezed juice and fresh bread and croissants are brought to your table and you help yourself to coffee and tea and a selection of cereals, fruit, yoghurts, cheese and cold meats. Toast and rice cakes are also available. The hotel doesn't have a restaurant, but there are many within a few hundred yards.

Room Tip: Type 1 rooms are small and functional and suit business travellers. Type 2 are larger and better ap...
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  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gravesend
Senior Contributor
29 reviews 29 reviews
Reviews in 21 cities Reviews in 21 cities
11 helpful votes 11 helpful votes
“good hotel in ideal location”
4 of 5 stars Reviewed 8 December 2011
1
person found this review helpful

The hotel is quiet and tucked away, yet only a stone's throw from the Grand Place, Cathedral etc., as well as the bars and restaurants. It's about a 20 minute walk from the railway station if arriving that way (most of it direct, but do look on the map (one is located in the main Rue Royale on the way from the station) to make sure you don't, like us, get within spitting distance and then take the wrong road! A great hotel, laid back from the road, in a splendid old building. Rooms are in three grades and we had a grade 2 which was simple but spacious with a king sized bed. A comfortable easy chair (rather than the hard upright chairs) would have made it perfect, but it was comfortable enough. The rooms all seem to be themed, and we had the 'Rock Room', conveniently situated on the ground floor, which for an ageing rocker was a good allocation!

The hotel is clean and roomy, the breakfast very good, epecially the fresh orange juice given to everyone, and the staff friendly. If you don't see any bread rolls, croissants etc when you arrive in the breakfast room, don't panic - they are brought to each table individually - a nice touch.

Tournai itself is a very attractive town, with the Grand Place, Bell Tower and adjacent Cathedral the central part, surrounded with many bars and restaurants. A possible disadvantage for shoppers is that there are no departmental stores (M&S, C&A etc). The skyline is wonderful, but the down side is that if you spend too long looking upwards you are likely to step in a pile of dog excrement! Why people think it is OK to allow their dogs to foul the pavements and simply ignore it is beyond me. The earth surrounding the great catherdral is worse - it's just like a dog's toilet and I watched people take their dogs there just to defecate. I suppose they are too close to France and have absorbed their habits in this regard, but to me it was a disgusting downside to what is a beautiful little town.

But back to the hotel. A very good find and I would unhestitatingly return.

Room Tip: Although I didn't see a Grade 1 room (the cheapest), Grade 2 rooms are spacious
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  • Stayed December 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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London
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“A thoroughly enjoyable stay”
5 of 5 stars Reviewed 10 October 2011
1
person found this review helpful

Nice staff and a lovely old building made it an ideal place to stay. Very convenient for the historic centre of Tournai but tucked away in a quiet part of town. Lots of quirky touches like the bedrooms named after famous painters and interesting objets dotted about. Spotlessly clean and lovely fresh bread, pastries and fruit for breakfast.

  • Stayed October 2011, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Kingston-upon-Hull, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
17 helpful votes 17 helpful votes
“An excellent hotel.”
5 of 5 stars Reviewed 1 June 2011
3
people found this review helpful

Our family recently stayed at this hotel and it was a joy to be there. This was a quirky type of small hotel which was very clean, spacious and excellently positioned. The continental style breakfast was superb with plenty of options for adults and children alike. Parking on the street is VERY limited so I would suggest booking the parking space at the hotel for a few extra euros.

The only comment I would make is that the hotel was difficult to find so ensure you have done your research before hand!

Tournai itself is a beautiful place and seemed to be a treasure which has not often been unearthed by English speaking tourists.

If in the area again, I would definately stay at the Hotel d'Alcantara. Well recommended.

  • Stayed April 2011, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Coimbra, Portugal
Top Contributor
113 reviews 113 reviews
Reviews in 97 cities Reviews in 97 cities
394 helpful votes 394 helpful votes
“Lovely small hotel in a great location...”
4 of 5 stars Reviewed 7 March 2010
3
people found this review helpful

We stayed just one night in a triple room ( double room type 2 with an extra-bed).The room was very clean,spacious,comfortable and quiet.The only downside was the shower which change the hot water in cold water every second!
The location is perfect to explore Tournai...few steps from the Main Square,the Cathedral,the river and all restaurants and cafes.
The hotel itself is beautiful decorated,in special the lobby and breakfast area.
Good breakfast ( very good indeed for French hotels!).The staff was very helpful and kind everytime.
I think Hotel d`Alcantara is the best option to stay in this beautiful little city close to the French borders.We flew to Lille and got a train from Lille Flandes Gare,direct to Tournai ( about 20 min.)

  • Stayed February 2010, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Hotel d'Alcantara

Rue des Bouchers St-Jacques, 2, Tournai B 7500, Belgium
Price range (per night):* INR7,057 - 7,785

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