We stayed here for two nights. Our first problem was finding the hotel, our fault really, as my husband had forgotten the map he printed out! We had booked a 'junior suite', and what a disappointment! We were on the 5th foor, overlooking another street and the ring road. The room had no air-conditioning, and it was far too noisy to open a window to let in any fresh air. The heating was at times too hot. When we walked in to the room we were struck by the starkness of the decor - mid-beige walls, grey/brown carpet, brown 'leather look' sofa. The lighting was also very poor, and harsh. If this is was the 'beautiful design and superior facilities' the hotel promised, then they have a very different idea of beautiful design to me, and would they class as 'basic' facilities then??
The staff had very little command of English, making even checking in quite difficult.
We used the restaurant on our first evening, but felt rather like 'second class citizens' as we were English. Also this was a separate business to the hotel, and therefore you were unable to charge your meal to your room. Breakfast was ok, but as another reviewer said, there was a notice forbidding you to take any food from the breakfast room!
We really had expected a 'junior suite' to be more welcoming, and have the 'little extras' such as decent sized bath towels, and perhaps bathrobes and slippers, but no, just the usual tiny bath towels, no robes, no slippers, and no toiletries other than shower gel on the wall by the bath and liquid soap in a dispenser by the sink. The room had a separate toilet and bathroom, but even though there was a sink in the toilet there was no soap. The toilet also smelt unpleasant, even though it had obviously been cleaned.
On the plus side, there were tea and coffee making facilities in the room, and the tv could get BBC1.
All in all, I would not go back to this hotel. It needs some maintenance, such as paint the rooms a warmer, more welcoming colour or at least break up the plainess of the walls, fix the broken window sills in our room, put up decent curtains at the windows - they let in a lot of light -, and put in double double glazing to keep out the continual traffic noise from the ring road! Single double glazing does not work!!
