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The Dominican – reviews, photos

4.0 of 5
Leopoldstraat / Rue Leopold 9, Brussels 1000, Belgium
Hotel amenities
The Dominican
The Dominican
The Dominican
The Dominican
The Dominican
The Dominican
Ranked #4 of 210 hotels in Brussels
4.5 of 5 stars 614 Reviews
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614 reviews from our community

What travellers say about this hotel
  • Grand place(31)
  • Great location(14)
  • Very nice(14)
  • Room service(9)
  • Nespresso machine(8)
  • Comfortable bed(8)
  • Not sure(6)
  • Star hotel(5)
  • Short walk(4)
  • Free wi-fi(4)
Traveller rating
    350
    180
    48
    23
    13
Only show reviews for Family (36) | Couples (279) | Business (104)
Date Rating
milano
Top Contributor
54 reviews 54 reviews
Reviews in 36 cities Reviews in 36 cities
62 helpful votes 62 helpful votes
“OVERPRICE NOT 5STAR SERVICES”
1 of 5 stars Reviewed 9 February 2012

I am in this moment in The Dominican Hotel, room 405. I should point out that I have stayed in hotels having here in Brussels, Hotel Amigo, Louise Sofitel, Sofitel Europe, etc, for the first time I'm really disappointed, the hotel is totally overprice, I paid 225Euro for the night, no one has opened the door when I arrived, no one took care of my luggage, I had to carry the suitcase in the room alone. All other hotels in brussel I have always offered free upgrades to higher room category and even better prices. Here a girl at reception did not just gave me the key in hand and many greetings, not a smile, not a welcome, not informations about the Hotel, not upgrade, not not and not. I asked for a room with a bath and of course I was assigned a room with shower. In your room no note of welcome, no chocolate, no bottle of water, no fresch flowers, no fresh fruits, on the other hand inside the drawers of the desk I found the card candy of previous customers. I often come to Brussel but have never been greeted coolly in a Hotel. My rating above three stars, but not quite a five star (apart from the prices). I would be happy to change hotel today and return to the Sofitel Louise but it is not possible as the cancellation policy. Strongly do not recommend this hotel for discerning travelers.

  • Stayed February 2012, travelled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gilles Devos, Director of Sales at The Dominican, responded to this review
10 February 2012
Dear guest,
First, I would like to thank you sincerely for the efforts taken to inform us about your recent experiences within our walls.
It is with major astonishment that I have gone several times through your writings.
Truly we are sorry for not having fulfilled all your expectations!
And exactly your expressed disenchantments were the reason for the considerable discount we voluntarily have granted you at check-out.
Dear guest, I sincerely hope to welcome you again one day...
Best regards,
Gilles Devos.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Contributor
14 reviews 14 reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
“Excellent, fantastic setting”
5 of 5 stars Reviewed 5 February 2012 via mobile

The Dominican is a cut above the rest. The hotel is well located - approx 15 mins drive from Brussels Midi (international) Station, and 5 min walk from Brussels Centraal Station. The reception\lobby area is very grand, with tall glass screening between the bar, and restaurant. iPads are available for use in the reception area.

The rooms are exceedingly comfortable, the beds are amazing! Great rainwater shower with excellent fittings including a marble sink, nespresso coffee machine and 30" plasma television. On every floor there is a shoe polish /shiner machine and an ice machine.

I was staying here on business and entertained a number of people in the Cloisters area Of the bar. The staff were wonderfully attentive yet not imposing and drinks were fantastic.

The gym was a welcome relax area, with sauna, steam room and a small, but sufficient, range of equipment.

Final point is that the food served in the restaurant is fabulous and service is brilliant. Staff make the effort to go the 'extra mile' to make your stay as good as it can be.

Highly recommended hotel in a very convenient location. The price is high but you definitely get what you pay for with The Dominican.

  • Stayed February 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Gilles Devos, Director of Sales at The Dominican, responded to this review
10 February 2012
Dear,
These few words only to express our genuine gratitude towards your kindest writing about your marvellous experience at The Dominican.
Your message came as pure poetry to all our ears!
We can not wait hosting you again...
Greetings,
Gilles Devos.
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ireland
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“Nice stay in the Domincan”
5 of 5 stars Reviewed 3 February 2012

I usually stay in another hotel in Brussels, but they hiked their rates up astronomically for the recent summit so I stayed here. I was very pleased with this and will stay here in future. The bar area is very comfortable. The gym is fine, albeit small. The room was very comfortable. There are loads of good restaurants in the immediate vicinty along with places for a quick breakfast. The Metro is around the corner, and the Grand Place a quick walk away. Service was perfect.

  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gilles Devos, Director of Sales at The Dominican, responded to this review
10 February 2012
Dear writer,
Many thanks for openly sharing your experiences!
For us, such honest communication really is the best way for improving our services.
I really value your sincere comments, and we will give your words our deepest thoughts...
Best regards,
Gilles Devos.
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Reston, Virginia, United States
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
“Excellent, great location”
5 of 5 stars Reviewed 1 February 2012

Stayed at the Dominican for four nights in January 2012 and thought it was very nice. The staff were helpful and the rooms very comfortable.

The location in particular is very good, just a short walk to the Grand-Place and central Brussels.

  • Stayed January 2012, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
all over
Senior Contributor
34 reviews 34 reviews
Reviews in 15 cities Reviews in 15 cities
14 helpful votes 14 helpful votes
“Great location modern hotel ... Bad housekeeping”
4 of 5 stars Reviewed 30 January 2012

I stayed here recently and the hotel is great, in an amazing location and modern.

However the halls smell like sweat and the housekeeping leaves a big to be desired. I didn't feel that the rooms were dirty, but felt that during my stay my room was never cleaned, only my bed was made. There was dust on every surface and the bath was left dirty. The situation was not bad enough to avoid this hotel, but it was a but annoying considering the rates.

The staff was super pleasant though so don't let this deter you, plus the location is really amazing.

  • Stayed January 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about The Dominican

  • Dominican Hotel Brussels
  • Dominican Brussels
Address: Leopoldstraat / Rue Leopold 9, Brussels 1000, Belgium
Price range (per night):* INR8,794 - 18,707

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