This guy is one of two guys on reception (the other guy, blond hair, is lovely). This guy, dark hair / glasses, seems nice when you first meet him. But he has a bit of a weird side. He totally flipped out on me for asking for an extra duvet cover (yes a duvet cover) and I ended up going back to my room without one, even though 5 MINUTES EARLIER he had given me an extra DUVET that I requested. It was truly bizarre, and his tone and manner were rude and offensive. It was thouroughly unpleasant and embarassing. Also, as this hapenned halfway into our 7 night stay it was very awkward for the remainder of the stay walking past the reception desk if this guy was on duty. If he cannot control his weird outbursts he should not be working behind a hotel reception desk.
Everything else was great. The apartment was great especially for having breakfast, there is a laundry service (a life saver if you are travelling with kids) and at 8 EUR per wash a bargain. However, high speed internet was not available in our room but it was in the lobby/lounge.
- Aparthotel Hotel Brussels
