When arriving at the hotel at 3.00 pm on a Saturday, with the booking confirmation, we have been said by a very arrogant and unpleasant receptionist that no room was available!
We then have been send to an other hotel, claimed to be only 10 mn distance walking and freshly redone: as a matter of fact, it was like 30 mn by car, in an unpleasant part of the city, a terrible street, an hotel with sued to be a brothel!!!
We then have been shown a room with no window, no fridge, nor even glass or soap, but claimed to be at the same price!!!!
No need to say that we then have left for an other place...
- White Hotel Brussels
