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Radisson Blu EU Hotel, Brussels – reviews, photos

4.0 of 5
Rue d'Idalie 35, Brussels 1050, Belgium
Hotel amenities
Radisson Blu EU Hotel, Brussels
Ranked #20 of 210 hotels in Brussels
4.0 of 5 stars 541 Reviews
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541 reviews from our community

What travellers say about this hotel
  • Grand place(6)
  • Very nice(6)
  • City center(5)
  • Short walk(4)
  • Free internet(4)
  • Hotel restaurant(3)
  • Bus rides(3)
  • Staff were friendly(3)
Traveller rating
    247
    214
    50
    21
    9
Only show reviews for Family (40) | Couples (117) | Business (87)
Date Rating
Zurich, Switzerland
Contributor
18 reviews 18 reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
“Great business hotel”
4 of 5 stars Reviewed 7 February 2012
1
person found this review helpful

I selected the place mainly for its proximity to the EU institutions and Place Luxembourg (which is fun on Thursday/Friday evening). This is a great business hotel with all the necessary amenities that I am looking for in a business hotel: really fast broadband connection (also Ethernet!), Nespresso coffee machine (only in the Business rooms), trouser press/iron, decent breakfast, etc. The staff was very helpful and the room size is good. I will definitely consider this place again next time.

  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask LeDave about Radisson Blu EU Hotel, Brussels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Radissonblu, General Manager at Radisson Blu EU Hotel, Brussels, responded to this review
13 February 2012
Dear Guest,

Thank you very much for having chosen our hotel and having shared your good experience.
Thanks to such comments, we can improve our quality and also to thank the team for their hard work.
Be sure that your comments will be shared with all our staff.
Thank you again and we sincerly are looking forward to welcome you again soon.
Sincerely yours,
Guillaume Verchere & The Radisson Blu EU Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amsterdam, The Netherlands
Senior Contributor
33 reviews 33 reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
“Excellent hotel, great value in weekends.”
5 of 5 stars Reviewed 5 February 2012

Located immediately opposite the Europarliament, this place is full of Eurocrats' visitors during the week. In the weekend the whole area is completely dead, which opens up opportunities for some very good deals in a very good hotel.

Location is both an advantage and a disadvantage, if you're visiting for anything other than the Europarliament, you're off the beaten track, but with buses stopping in front of the door, a train station 100m up the road under the parliament and metro within walking distance, you can get to anywhere in Brussels easily and quickly.

The hotel is modern, clean and efficient, with friendly staff. We booked through lastminute.com, which ended up a bit messed up - the hotel thought we wanted a smoking room with a double bed, when we definitely wanted non-smoking and seperate beds. This was sorted out in a minute flat, as the place was almost empty we got a room with seperate beds. And the whole hotel is non-smoking. Kudos for the reception there. On departure we could only return one of the two door cards as my friend had been pickpocketed the night before. The receptionist expressed his sympathies and made clear the card was no problem as far as they were concerned.

The room was good, with comfy beds, air conditioning that actually did what you told it, modern fittings and a roomy bathroom with shower and bath. Cleaning staff paid zealous attention to detail, with even our toilet roll ends being neatly folded over whenever we returned to the room. Only downside was that the minibar and snacks were very expensive - a mini tube of Pringles cost EUR 4.50. Given you can almost eat out for that amount we didn't partake of anything.

All in all we had two nights' excellent sleep in a great hotel. During the week you pay through the teeth for the privilige, but as stated above, you can get some really good deals in the weekend, in which case the value for money is astounding.

  • Stayed February 2012, travelled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask dion_b about Radisson Blu EU Hotel, Brussels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Radissonblu, General Manager at Radisson Blu EU Hotel, Brussels, responded to this review
13 February 2012
Dear Guest,

Thank you very much for having chosen our hotel and having shared your comments.
Be sure that your comments will be shared with all Team, your good comments will be definitely the best recognitation for their work.
Thank you again and we sincerly are looking forward to welcome you again soon.
Sincerely yours,
Guillaume Verchere & The Radisson Blu EU Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Very unsatisfactory stay”
1 of 5 stars Reviewed 26 January 2012
1
person found this review helpful

Very disappointing stay. Room situated above disco and not offered any alternative. Initially told it would end at 11.00pm but it finally finished at 2.00am.
Other disappointing features were (i) uncomfortable pillows; (ii) hot water only tepid; (iii) air conditioning that was ineffective.

  • Stayed January 2012, travelled on business
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
“Decent choice for EU district”
4 of 5 stars Reviewed 15 January 2012

Good choice for the EU district. Rooms are comfortable, clean and spacious. Shower has ok pressure. Breakfast was pretty good. Check in and out very efficient. Only 3 mins walk from the Airport bus stop at Place de Luxembourg, so easy to get to. Gym is basic but ok.

  • Stayed January 2012, travelled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Donkeyoni about Radisson Blu EU Hotel, Brussels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Radissonblu, General Manager at Radisson Blu EU Hotel, Brussels, responded to this review
25 January 2012
Dear Guest,

Thank you fo ryour honest and constructive and positive feedback.
Pleased to read you are happy and like to share this with Tripadvisor visitors.
Will certainly share with the team members and ensure we keep performance alike.
Look forward welcoming you soon again.
Willem
General Manager
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London, United Kingdom
Contributor
18 reviews 18 reviews
Reviews in 7 cities Reviews in 7 cities
67 helpful votes 67 helpful votes
“Small and (almost) perfectly formed”
5 of 5 stars Reviewed 14 January 2012
1
person found this review helpful

Stayed here for a couple of nights at the start of January.

Selected this hotel as it offered good overall value, paid around £20 or so extra per night for a 'business class' room, which is mostly recouped by the inclusion of breakfast in the rate, which is otherwise e15pp.

Check in mid-afternoon was easy in an otherwise deserted lobby, both my late check-out and high-floor room request was honoured - on the site it says there's 13 business rooms, most of which seemed to be on my (top) floor.

Room was reasonably sized, bed and desk areas laid out in a "L" floorplan with windows on two sides. The layout seemed to make the square footage less effective in terms of perception of space, but from the in-room floorplans it seems like almost each room is different on the 7th floor, so you might find it a bit of a lottery. Saying all that it was still perfectly comfortable - you can see from the photos.

Furnishings were in good condition overall, a couple of small stains on the carpet and the white net curtains just showing a slight touch of hand prints where you'd draw them open or closed - so I wouldn't say it was ready for a deep spring clean yet, but soon. No drawers anywhere for your smalls n whatnot! Also for a modern, international business hotel I'm non-plussed why they can't include a international plug-socket console, at least by the desk - how's everybody who's not from Belgium supposed to charge up their laptops/phones/mp3 players/speakers/cameras? Benefits of the room upgrade include bathrobe, a nespresso coffee maker, also apparently better toiletries.

The wall mounted console-type bench unit that includes a hanging rail, mirror, tv and low bench seems a bit of a design hit-or-miss dependent on your taste - but what I hated was it's use as an ambient lighting mounting - there was white-tone low energy lighting under the bench and along the top running edge. Effective at lighting the space but immensely crap as relaxing mood lighting - Very flourescent tubes, frankly. Maybe when they start replacing the bulbs they can use warm-tone ones? Bathroom nice, good sink and counter-top set-up with plenty of space to spread out your own stuff, and a good range of complimentary toiletries. There's a seperate shower to the bath - water pressure just adequate, they have eco-type shower heads.

Bed was very comfortable, really good nights sleep. The 'king' was made up of two singles, topped w two single duvets - I know couples who sleep w two single duvets so thought this quite clever, but the single mattresses mean there's a ridge in the middle of the bed. Guess there's cost savings involved w a replacement schedule here, and other numerous time/cost savings they've discovered by doing it this way....Never mind, just spread yourself across both sides if you want to - hey why bother w a king otherwise!

Wireless internet was complimentary throughout the hotel, a good perk, reasonably high-speed (didn't use it for anything demanding) and nice not to be paying £15 or whatever for it that some places charge. Breakfast was a good selection of foodstuff, reasonable quality - A good range of french pastries and breads, cold meats, cheeses, cereals, hot dishes and juices. Everybody got a thermos jug of coffee at their table when they sat down (and requested coffee, of course!). Eggs could be done to order.

Also ate in the restaurant on the first night as it was storming outdoors, a tasty and fresh tomato soup, burger a little less ambitious than those served in properties belonging to US chains. Oh do note, if you want to tip your nice waiter/waitress, you can't write it onto your chit along with your signature, by law they can't add it or something. So remember to bring a little cash with you when you go downstairs, and tip direct as appropriate.
If you're having drinks in your room there are ice machines in the hotel, one on the 7th floor and one I believe on the 5th.

This review's marked as a 4/5 as there's 1/2 point knocked off for the ghastly console lighting, and another half point deduction for a bath-tub that had a not small number of hairs in it when I checked in which was a little unfortunate; Anyway was heading straight out again so told front desk when passing and it was spotless when I got back.

Room Tip: Check out rate on business rooms, more expensive but they include breakfast so if you're a coupl...
See more room tips
  • Stayed January 2012, travelled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Radisson Blu EU Hotel, Brussels

  • Radisson Brussels
  • Radisson Blu Eu Hotel Brussels
  • Brussels Radisson
Address: Rue d'Idalie 35, Brussels 1050, Belgium
Price range (per night):* INR5,225 - 19,509

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