I hated this hotel because it ruined my only week-end with my family who came from Europe. First of all, the hotel knew that we had two babies and they put us in 2 rooms where you have no elevator only stairs and we had to carry the strollers every time we go down. What a disaster. And they could only say sorry... It doesn't help.

Second of all, my husband ate salad and he had a food poisoning for 2 days. He was stucked in the room vomiting and very sick and the next day, I ate chicken in the open buffet, I had the same story. The only thing they say again is sorry..... It doesn't help again.

In the breakfast, the waitressess are in the moon. They talk between them and don't serve. You want a tea and they don't bring it until you ask 5 times and you feel bizarre because you insisted. TERRIBLE.

I wrote the comments in the hotel and I will never ever go there back and recommend to anybody. One last thing, we called the room service to order a perrier because we were very sick. They told us to go downstairs and take it by our selves because there is nobody to bring it. I am very very disapponted. I wish I never went there. It was my husband's idea. But, it happens. Listen to me....... Don't even think to try it.

Jade

Friendly staff, good location, but otherwise thoroughly disappointing.

I felt unsafe lying in bed under a mirrored tiled ceiling (!!!) that was coming unstuck.

Paper thin partitions between rooms.

Day to day cleaning ok, but needs thorough refurbishment.

My camera was stolen from my room, while I was having breakfast in the hotel lobby. Interestingly, I found out that three other clients (three rooms) faced the same problem. Apparently, someone realized that the hotel’s clients were having breakfast and took advantage of the situation

I complained to the hotel; however they did nothing about it.

Should I say something else?

The hotel is in an excellent location (although we were told by the owner not to park our car there as it would more than likely get broken into and I wouldn't recommend that single females walk alone at night), the rooms are clean and have the basics for a short stay.

However, the owner and reception staff are probably the rudest we have ever come across. We were told to pay in advance, which we tried to do constantly but for some reason their charge machine would not work - they only seemed interested in accepting cash which after the way we'd been treated we refused to do. The owner was adamant that there were enough towels in the room even after I searched every single cupboard only to find one for the two of us (no hand towels either). And don't dare try to leave the hotel with your room key - even if it is just to pop out to the car for something small.

So, for a budget stay in a clean hotel I'd say yes but the owner is one of the most frustrating people I've ever had to converse with.


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