Went to brussels on a long weekend on the train from London. The hotel wasn't great but we were not there during the day so it was ok. The food was nice. However on them last night I was plugging my iPhone in a zap! I got 250 volts running down my spine!! I complained of course. The hotel staff seemed more concerned about whether I would "press charges" than my own well being. Fortunately I was ok and so was my beloved iPhone ! Overall I wasn't too impressed with this hotel!

Good things: very helpful staff, breakfast included in the price, you are eating in separate room, quite clean and spacious. Room rate for a Brussels standard is OK. Not far away from city centre - 20min by foot
Bad things - Very cold in the night (in wintertime) I had an impression that heating was off all the night. Room was extremely small. Bulb in lamp was so dim that reading a book was completely impossible.

rooms dirty, no proper lighting and the whole hotel smells of smoke! They blocked my credit card and it was the first hotel on a trip of four so that made everything really difficult. Breakfst adequate but everywhere was very dirty.

Do not stay here.

I'm afraid ***everything*** is wrong with this hotel....

It bills itself as "3 Star" - I have no idea how or where it could be considered so highly. It's probably more likely to rate 1 or 2 using conventional, well known rating systems.

The Hotel is situated in a very run down, seedy area of the town. As you walk in the décor is - well.... gaudy to say the least - it looks like someone had the idea to throw together some items from a jumble sale - including Christmas Tree lights - and then see how it turns out when you switch them on. The result being - well, it looks like a jumble sale with twinkling lights...

Aside from the main desk staff (1 guy) who was very helpful, the rest of the staff seem to have been forced to work there - they are not in the slightest bit interested in your requests. I even had trouble getting salt at the dining table! There were also 2 to 3 "staff" milling around the reception area, looking for the most part as if they were expecting trouble at any second - I think they call them "bouncers"...? There is also a very unhealthy obsession with your money amongst all of the staff - being constantly reminded that "everything costs money" is hardly going to make my stay a welcome one!

So, on we go to the "accommodation" - I was told that you can actually use the lift without paying (you think I'm joking...?). Stepping out of the lift into total darkness... until you take a few steps forwards and the security lighting blinks on, in front of you. Then, a few more steps and the light goes out - replaced by another a few feet in front of you... exceptionally eerie.

Then there's the "room". A very lose term that - "room". If you term a space with some carpet, a bed, some collapsing furniture and lighting that only responds when it feels like it - then, yes, they have rooms. I was highly amused to see a good old Corby Trouser Press on the wall - and literally laughed out loud when I opened it and the door came off in my hand... Electric cables running out of 4-way extensions crossing the floor to wonky uplighter lamps, grime on grime on grime in the bathroom....... ugh!

Oh - If you like pizzas, they sell pizzas. If you don't like pizzas, then... well, they sell pizzas.

This Hotel is just a "no" on every single level - I would honestly give it zero stars if I could.

Ugh!