I enjoyed my stay in this hotel, the rooms were very large and modern. The fitnesscentre was a highlight of the hotel, especially in the evenings when I wanted to relax. The staff was not bad, not good... but there to provide us with any information we needed.

On arrival,the reception we were given left a lot to be desired. The only member of staff on duty seemed more interested in his computer than welcoming visitors. We were eventually given a pass to our room & told it was on the first floor, no assistance was offered with luggage etc. On entering the room our first impression was one of disgust as someone appeared to have vomited on the floor immediately outside the bathroom. The room itself was quite large, however, the overall impression was one of poor management & cleaning.
The net curtains over the windows were so dirty & grey that one felt like washing ones hands as soon as you touched them. The carpet behind the entrance door had never been vacuumed as was evidenced by a thick layer of dust on the carpet. A spiders web in the bathroom window had several weeks worth on insects in it & this was not removed whilst we were there. We were told that this was a 'superior' room, goodness knows what a standard room was like. The room safe did not work, there was no drinks making facilities, the 'fridge was missing, I could go on. In fairness the breakfast was good as was the location.

We have just returned from a three night stay at the Floris Hotel.
Oh boy - where do we start.

Checking in was easy however staff made no effort to welcome us, take our cases or show us to our room.

Our allocated room was large but exceedingly basic. The shower curtain and rail were on the floor in a corner of the bathroom. The paint was peeling off the bathroom wall. On complaining we were offered an alternative room which was in the attic and extemely small. We decided to stay in the larger room and were given a supply of towels to mop up the water from the shower !!!!!

The safe did not work.

There was no tea or coffee making facilities or slippers and bathrobes which we should have had being in an "executive" room.

On day 2 we were left with 4 hand towels - the hotel had run out of bath towels. These hand towels were not enough to dry us never mind soak up the excess water from the shower - remember we had no shower curtain. After 2 phone calls we were supplied with bath towels when the next delivery of laundry arrived.

On day 3 we were out of our room from mid morning to late afternoon. On returning housekeeping had not been anywhere near our room.

The web page describe a large lounge for guests and the in room write up states the hotel has a bar. Oh - it has a lovely bar with very nice glasses - pity it has no staff or liquid refreshments. There are no facilities for food or drink at all once the basic breakfast is cleared away at 10am.

PLEASE PLEASE PLEASE heed this write up as every word is true - Enter this hotel at your own risk and do not have any expectations of 4 star accomodation here.

My husband and I have done a lot of travelling and always stay in hotels 4 star and above and can honestly say this hotel wins hands down for being the worst we have experienced.

On the plus side, this hotel is only a short distance from the Gare du Midi - in fact the reception staff and even the taxi driver thought that we - two lady pensioners - should drag our heavy cases all the way on the rough cobbles in a not very salubrious area.
We had booked two single beds only to find the room had one large double and single. My friend slept for one night on the uncomfortable single bed, but the next morning we discovered the double bed was in fact two singles pushed together. We separated them but when my friend removed the bedding from the single bed, she found not just a worn out mattress but one stained with urine and several cigarette burns. After we had made up the beds to our satisfaction, the next day we found them pushed into the original state on our return from a day out, and the disgusting mattress covered up again. One curtain was hanging off the rail, and the net curtains had never seen a washing machine and were grey. On the carpet just inside the door was a suspicious stain which looked like vomit (it was also in the corridor near the lift). The handles to the balcony windows were broken off, and one of the lights wasn't working when we arrived. We replaced the bulb ourselves.
The small restuarant provided a good breakfast - the only good thing about the hotel. But there were no tea making facilities in the room, and the bar was never opened as "there weren't enough customers to warrant employing another person to open it". So we were directed to a bar up the road for a nightcap - not to be recommended for a couple of 60 year old ladies in this particular vicinity!
This hotel is advertised as 4 star - there is nothing 4 star about it, not even 3 star. We wouldn't recommend it to anyone.