Went with friends for the new year, had previously stayed some years earlier with my daugher and had a good expereince. The second time around live up to my expectations, hotel rooms small but clean with adequate facilities, the hotel is a great price, (booked through experdia) and the location unbeatable.
The staff are super freindly and go out of their way to please.
We went to the Thai just up the road don't bother, very,very poor service and food below average.

The hotel is allright, even though for a business traveler, as I always visit Brussels, I find it a bit undersatisfying in regards to my overall comfort. Most of the time I stay in Euroquartier, but when our contracted hotels are full, I have to choose somwhere else. I tried Queen Anne this time and it was quite allright, even though it was not one of the best experiences in Brussels hotelwise. The pictures in Booking.com are a bit misguiding - the decor is quite old and the rooms have a very strange smell, I guess wallpaper glue? Anyway I found it a bit distracting when trying to fall asleep. Also, the window insulation is not one of the best and I could hear everything going on in the street. And the worst thing that tells you a lot about the hotels are the corridors - they feel like from the old tacky apartment building. However the staff was nice and the breakfast was quite good. Also the neighbourhood is downtown Brussels which is never a good place to wander around at night alone, which is a bit of an issue for me as I always arrive at the hotel past 9 a.m. A bit more effort in refurbishing would have done the trick I guess, but it is fair value for money.

Hotel was fairly priced, good breakfast and location to shopping center.
Hotel took the cost out of my credit card when booked not the usual policy of hotels I have stayed in. Staff weren't over friendly. No air conditioning in room, was like a sauna. The bathroom was tiny, no hairdryer had to ask at the desk an return after each use. Also had to leave your key at the desk every time you went out. Not in a very safe location espically for young women, was shouted at when walking home a couple of times and also further distance from Grand Place then anticipated.

The hotel is well located, close to the Rogier metro station, thus making it a convenient “base” from where you can easily reach any part of Brussels. It has a large variety of restaurants in the surrounding area, as well as cinemas and at least a shopping center. Also, it is well in walking distance of Brussels Gran Place (about 1 Km). The staff at the reception is friendly, and when I arrived I was immediately offered a map of the city (including the local area) which is something that I really appreciate. After asking, I was given good tips on places to have dinner. The internet is not free (except in the lobby), but it is rather cheap. I paid 5 euros for 2 days of internet access. The problem is that the wireless is awful. I had the room in the 5th floor and barely could do more than check my e-mail. Surfing the internet or download a pdf document larger than 1mb would take several minutes. This is something that they need to improve in particular for business travelers such as I was which need to have good access to the internet (especially if paying for it). The room was small, but that is not a major issue for me. Most importantly, the room was clean and the central heating was at a perfect temperature. It was really comfortable to be in the room after coming from the freezing temperatures of the street. The bed was quite comfortable as well and the hotel was very quiet during the night, so I always slept really well. The major aspect that the hotel needs to improve is the breakfast. The bacon was uncooked; the scrambled eggs pretty much the same, one day there was no juice available, not much offering in terms of breakfast food. It could be better. All in all, it is a good place to stay if you are in Brussels on business for a couple of days.